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Epic Application Analyst – Level 3
Ellit GroupsEpic Application Analyst for a healthcare IT consulting firm, specializing in Epic application support. Focused on Epic Grand Central and Prelude within a collaborative team environment.
About the role
Key responsibilities & impact- Serve as a subject matter expert for Epic Grand Central and Prelude, with additional exposure to inpatient and ancillary modules as needed.
- Support ongoing system operations including incident resolution, ticket triage, maintenance, and optimization activities.
- Participate in Epic upgrades, testing cycles, and deployment activities, ensuring minimal disruption to clinical and operational workflows.
- Work closely with operations teams, FTE analysts, project managers, and technical staff to translate business needs into system solutions.
- Develop, analyze, and maintain clinical and operational requirements, ensuring alignment with organizational standards and Epic best practices.
- Support and configure functionality related to: Bed planning and capacity management, Transfer Center workflows, Security and electronic signature (e-Sign), Peripheral device integration, Operational dashboards and reporting tools.
- Assist in defining and documenting functional specifications, workflows, interface requirements, and system enhancements.
- Participate in unit testing, user acceptance testing (UAT), and validation activities for system changes and enhancements.
- Provide ongoing end-user support, troubleshooting, and workflow optimization recommendations.
- Document system changes, release notes, testing results, and training materials in accordance with change control processes.
- Collaborate across Epic application teams supporting inpatient, ambulatory, ancillary, and revenue cycle workflows as needed.
- Contribute to process improvement initiatives, identifying gaps and recommending enhancements to improve efficiency and patient care workflows.
- Support stakeholder communication, including status updates, issue tracking, and escalation management.
- Participate in meetings, working sessions, and project governance activities to ensure alignment and timely delivery of objectives.
- Provide mentorship and guidance to junior analysts or team members as appropriate.
Requirements
What you’ll need- Epic Certification in Grand Central and Prelude (required)
- 2–5 years of experience supporting Epic EMR or comparable clinical systems
- Strong understanding of healthcare operations and clinical workflows.
- Experience with system support, upgrades, testing, and production maintenance.
- Ability to translate business requirements into functional and technical specifications.
- Experience working with cross-functional teams including clinical, operational, and technical stakeholders.
Benefits
Comp & perks- Competitive salary and benefits package.
- Opportunity to work in a collaborative and innovative environment.
- Professional development opportunities to advance your career.
- Flexible work arrangements to promote work-life balance.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Epic Grand CentralEpic Preludesystem supportincident resolutionticket triagetesting cyclesworkflow optimizationfunctional specificationsuser acceptance testingcapacity management
Soft Skills
mentorshipcollaborationcommunicationproblem-solvingprocess improvementstakeholder managementanalytical skillsorganizational skillsteamworkadaptability
Certifications
Epic Certification in Grand CentralEpic Certification in Prelude