Epic Application Analyst – Level 3

Ellit Groups

Epic Application Analyst for a healthcare IT consulting firm, specializing in Epic application support. Focused on Epic Grand Central and Prelude within a collaborative team environment.

Posted 6/25/2026contractRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Epic Grand CentralEpic Preludesystem supportincident resolutionticket triagetesting cyclesworkflow optimizationfunctional specificationsuser acceptance testingcapacity management

Soft Skills

mentorshipcollaborationcommunicationproblem-solvingprocess improvementstakeholder managementanalytical skillsorganizational skillsteamworkadaptability

Tools & Technologies

operational dashboardsreporting toolselectronic signature (e-Sign)Peripheral device integrationchange control processesclinical systemsEpic application teamstransfer center workflowsinpatient workflowsambulatory workflows

Certifications & Qualifications

Epic Certification in Grand CentralEpic Certification in Prelude

Industry Keywords

healthcare operationsclinical workflowssystem enhancementsprocess improvement initiativescross-functional teamsclinical systemsoperational workflowspatient care workflowstesting resultsproject governance

About the role

Key responsibilities & impact

Serve as a subject matter expert for Epic Grand Central and Prelude, with additional exposure to inpatient and ancillary modules as needed.
Support ongoing system operations including incident resolution, ticket triage, maintenance, and optimization activities.
Participate in Epic upgrades, testing cycles, and deployment activities, ensuring minimal disruption to clinical and operational workflows.
Work closely with operations teams, FTE analysts, project managers, and technical staff to translate business needs into system solutions.
Develop, analyze, and maintain clinical and operational requirements, ensuring alignment with organizational standards and Epic best practices.
Support and configure functionality related to: Bed planning and capacity management, Transfer Center workflows, Security and electronic signature (e-Sign), Peripheral device integration, Operational dashboards and reporting tools.
Assist in defining and documenting functional specifications, workflows, interface requirements, and system enhancements.
Participate in unit testing, user acceptance testing (UAT), and validation activities for system changes and enhancements.
Provide ongoing end-user support, troubleshooting, and workflow optimization recommendations.
Document system changes, release notes, testing results, and training materials in accordance with change control processes.
Collaborate across Epic application teams supporting inpatient, ambulatory, ancillary, and revenue cycle workflows as needed.
Contribute to process improvement initiatives, identifying gaps and recommending enhancements to improve efficiency and patient care workflows.
Support stakeholder communication, including status updates, issue tracking, and escalation management.
Participate in meetings, working sessions, and project governance activities to ensure alignment and timely delivery of objectives.
Provide mentorship and guidance to junior analysts or team members as appropriate.

Requirements

What you’ll need

Epic Certification in Grand Central and Prelude (required)
2–5 years of experience supporting Epic EMR or comparable clinical systems
Strong understanding of healthcare operations and clinical workflows.
Experience with system support, upgrades, testing, and production maintenance.
Ability to translate business requirements into functional and technical specifications.
Experience working with cross-functional teams including clinical, operational, and technical stakeholders.

Benefits

Comp & perks

Competitive salary and benefits package.
Opportunity to work in a collaborative and innovative environment.
Professional development opportunities to advance your career.
Flexible work arrangements to promote work-life balance.