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Patient Service Representative
Elliot HospitalPatient Service Representative welcoming and checking in patients, handling calls, and scheduling appointments at Foundation Medical Partners. Ensuring effective communication with patients and internal teams.
About the role
Key responsibilities & impact- Responsible for greeting patients.
- Answer telephone calls and provide general information.
- Check-in and check-out patients.
- Schedule appointments and enter and track referrals.
- Scan and index documentation.
Requirements
What you’ll need- High School diploma or equivalent experience required.
- A minimum of one year of experience in a customer service position preferred.
- Knowledge of reception tasks, clinic policies/procedures, and paperwork.
- Medical Office experience required
- Behavioral Health experience preferred
Benefits
Comp & perks- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Competitive pay
- Tuition Reimbursement
- 403(b) Retirement Savings Plan
- Education & Paid training courses for continued career progression & more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
reception tasksclinic policiesdocumentation scanningappointment schedulingreferral tracking
Soft Skills
customer servicecommunication
Certifications
High School diploma