Vice President of Practice Management
Ellie Mental Health
full-time
Posted on:
Location Type: Hybrid
Location: Alabama • Alaska • United States
Visit company websiteExplore more
Salary
💰 $145,000 - $195,000 per year
Job Level
About the role
- Develop and implement long-range strategic plans for behavioral health services aligned with organization’s mission as well as explore how Ellie fits into the broader mental healthcare continuum.
- Identify and expand new service lines, lead market development initiatives, and foster strategic partnerships.
- Assist with payer contract negotiations to drive better reimbursement.
- Influence day-to-day operations across multi-state behavioral health clinics with a focus on ensuring that franchisees maximize the value they get from shared services support (credentialing, RCM, cash collection, new patients scheduling through call center and online) by implementing best practices and engaging productively with external vendors and internal teams.
- Implement policies and procedures to maximize efficiency, patient scheduling, resource utilization, and measured outcomes.
- Oversee all shared service faucets from initial inquiry through credentialing to billing and collections.
- Develop and manage operating and capital budgets with full P&L responsibility.
- Oversee billing, collections, accounts receivable, and revenue cycle optimization.
- Analyze financial data to improve performance and ensure cost-effectiveness.
- Help ensure local compliance with federal, state, and local laws and accreditation standards (HIPAA, OSHA, Joint Commission).
- Lead quality improvement initiatives, monitor performance metrics, and drive excellence in client outcomes.
- Assist with the hiring and training of clinical staff.
- Train clinical and non-clinical staff on best practices for their clinics on credentialing, RCM and patient scheduling.
- Partners with clinicians and executives to ensure engagement, satisfaction, and wellness.
- Monitor patient satisfaction metrics.
- Implement initiatives to improve client access, reduce wait times, and enhance overall client experience.
Requirements
- Education: Bachelor’s degree in healthcare administration, Business, or related field required; master’s degree (MHA, MBA, or related) strongly preferred.
- Experience: 7–10+ years of progressive leadership in healthcare operations, including multi-site ambulatory services. Prior supervisory or management experience in medical practice settings required.
- Skills: Strong leadership, organizational, and problem-solving abilities; expertise in financial management, data-driven decision-making, and change management; proficiency with EHR systems and practice management software.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial managementdata-driven decision-makingchange managementcredentialingrevenue cycle managementpatient schedulingbillingcollectionsoperating budgetscapital budgets
Soft Skills
leadershiporganizational skillsproblem-solvingcommunicationstrategic planningcollaborationinfluencetrainingmonitoring performance metricsclient engagement
Certifications
Bachelor’s degreeMaster’s degree (MHA, MBA)