Elite Technology

Manager, Revenue Operations

Elite Technology

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $110,000 - $123,000 per year

About the role

  • Oversee end-to-end invoicing in NetSuite (subscriptions, usage, fixed-fee, milestone, T&M, and credit/rebill scenarios).
  • Lead, mentor, and develop the Billing/Invoicing and Collections teams (hiring, training, performance management, workload planning).
  • Establish team KPIs, SLAs, and a culture of continuous improvement, accountability, and customer service.
  • Ensure accuracy of order data flow from Salesforce to NetSuite, minimizing manual adjustments.
  • Own monthly billing cycles, cutoffs, and quality controls; manage billing calendars and exception handling.
  • Partner with Revenue Accounting to support ASC 606 compliance, billing schedules, revenue schedules, and audit requests.
  • Manage collections strategy, outreach cadences, and dispute resolution; reduce DSO and aging A/R.
  • Oversee cash application, unapplied cash resolution, and credit memos.
  • Build dashboards and aging reports; escalate chronic delinquencies and collaborate with Sales/CS on retention impacts.
  • Implement internal controls to support close accuracy and external audit readiness.
  • Perform other duties as assigned to support departmental and company objectives.

Requirements

  • Bachelor's Degree in Accounting, Finance, Business Management, or equivalent experience.
  • 6–8 years of experience in Revenue Operations/Accounting, Order-to-Cash, or Billing, with 2+ years leading teams.
  • Hands-on NetSuite experience (billing/invoicing, Advanced Revenue Management, customers/items, saved searches).
  • Hands-on Salesforce experience (CPQ familiarity preferred; reporting/dashboards).
  • Strong knowledge of order management, invoicing models (subscription/usage/fixed/milestone), revenue accounting (ASC 606), credit & collections, and cash application.
  • Analytical and process design skills; comfort with data cleansing, reconciliations, and exception management.
  • Expert Excel capability for reconciling order data, analyzing A/R aging, monitoring billing accuracy, and performing exception analysis to support automation and process improvements.
  • Ability to travel up <10% as business needs require.
  • Sedentary: primarily desk/computer work.
  • Must be legally authorized to work in the United States; Elite does not provide employment sponsorship for this position.
Benefits
  • Competitive Compensation Package ($110,000 - $123,000 base salary + variable component)
  • Comprehensive Healthcare Coverage (Health, Dental, Vision)
  • Retirement Savings Plan with an Employer Contribution
  • Professional Development Opportunities
  • Time Off
  • Wellness Initiatives
  • Employee Assistance Program
  • Generous Global Parental Leave
  • Calm, free premium subscription
  • Employee Discount Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
NetSuiteSalesforceAdvanced Revenue Managementorder managementinvoicing modelsrevenue accountingcredit & collectionscash applicationExceldata cleansing
Soft Skills
leadershipmentoringperformance managementcontinuous improvementaccountabilitycustomer serviceanalytical skillsprocess designexception managementcollaboration
Certifications
Bachelor's Degree in AccountingBachelor's Degree in FinanceBachelor's Degree in Business Management