Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
JobTailor Logo

See all jobs on JobTailor

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Elife

Senior Analyst, Customer Experience

Elife

Elifegroup seeks a Strategic Customer Experience Analyst to interpret data into actionable insights. Collaborate with clients and teams to drive strategic communication and reporting.

Posted 7/6/2026full-timeSão Paulo • 🇧🇷 BrazilSeniorWebsite

About the role

Key responsibilities & impact
  • Data intelligence: Produce reports and strategic analyses that translate consumer behavior into actionable insights.
  • Strategic liaison: Act as Elife's strategic representative with clients, positioning yourself as an authority on customer service and social media monitoring. You will be responsible for building bridges and supporting other areas of the company through data and analysis.
  • Active oversight: Lead onboarding, mentor the team, and raise performance standards through feedback rituals, calibration sessions, and integrations.
  • Technological forefront: Implement AI, agents and automations (n8n and other tools) to reduce manual work and focus on higher-value intellectual tasks.
  • Process engineering: Identify bottlenecks and redesign workflows. If something can be improved, you will be the person to make it happen.
  • Crisis management: Act as the first line of detection in critical situations, defending the brand's reputation with agility and precision.

Requirements

What you’ll need
  • Bachelor's degree completed or in progress in Journalism, Advertising, Public Relations, Radio & TV, Marketing, or related fields.
  • Current or previous employment at Elife.

Benefits

Comp & perks
  • Medical insurance
  • Discount club
  • Childcare assistance
  • Payroll-deductible loan
  • Profit-sharing (PLR)
  • Life insurance
  • Food allowance
  • Dental insurance
  • Transportation allowance
  • Short day
  • Birthday day off
  • Psychotherapy
  • Meal voucher
  • Partnership with Fluency
  • Partnership with Totalpass

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Data AnalysisReport ProductionWorkflow RedesignAI ImplementationAutomation Tools
Soft Skills
MentoringStrategic CommunicationAgilityProblem Solving