Consumer Product Quality Assurance – Reporting & Insights Lead

Eli Lilly and Company

Consumer Product Quality Assurance Lead transforming product quality and complaint data into actionable insights at Lilly. Ensuring compliance and leveraging analytics for better decision making in healthcare.

Posted 5/24/2026full-timeIndianapolis • 🇺🇸 United StatesSenior💰 $115,500 - $169,400 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Define and deliver the global CPQA reporting and analytics strategy, enabling scalable, compliant, and insight-driven decision making aligned to enterprise quality objectives.
Partner with Tech@Lilly and the Global Quality Transformation Office to align reporting, data, and analytics solutions to enterprise strategy, architecture, and validation standards.
Provide technical leadership to define the “art of the possible”, shaping innovative, scalable reporting and analytics solutions in partnership with Tech@Lilly and domain SMEs.
Enable the analysis and interpretation of product complaint and quality data to deliver validated insights, signal detection, and decision support for quality, compliance, and business leadership.
Design and deliver business intelligence and advanced analytics solutions, leveraging automation and AI to drive insight generation and continuous improvement.
Conduct external benchmarking within and beyond pharma to identify leading practices and inform the CPQA analytics transformation roadmap.
Establish and operate standardized reporting and analytics services, including routine performance reporting, standardized metrics, and regulatory / audit support requests.
Ensure reporting and analytics solutions meet GxP, validation, and data integrity requirements, supporting reliable and compliant quality system outputs.
Drive simplification, standardization, and automation of reporting activities to improve efficiency and reduce fragmented, manual processes across the organization.
Act as system owner and build global reporting and analytics capabilities, including talent development, performance, issue resolution, and continuous improvement.

Requirements

What you’ll need

Bachelor’s or advanced degree in Data Science, Engineering, Computer Science, or a related field.
Minimum 10 years of experience in data, reporting, analytics, or related disciplines, including building and leading global reporting and analytics capabilities.
Demonstrated experience working with GxP-regulated data, including delivery of validated reporting and analytics solutions, with a strong understanding of data governance, data integrity, and validation requirements.
Strong technical competency, including hands-on experience with business intelligence tools (e.g., Power BI, Tableau), data integration, and automation.
Experience working with critical business data, including sales and SAP data, to enable end-to-end insights.
Strong communication and influencing skills across cultures and functions, with the ability to translate complex data into actionable insights.
Demonstrated ability to adapt to emerging technologies and drive continuous improvement, with proven use of automation, AI, and advanced analytics to deliver scalable, reliable, and efficient reporting and analytics solutions with measurable impact.

Benefits

Comp & perks

Eligibility to participate in a company-sponsored 401(k)
Pension
Vacation benefits
Eligibility for medical, dental, vision and prescription drug benefits
Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
Life insurance and death benefits
Certain time off and leave of absence benefits
Well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisreportinganalyticsdata governancedata integrityvalidationbusiness intelligenceautomationadvanced analyticssignal detection

Soft Skills

communicationinfluencingadaptabilityleadershipcollaborationproblem-solvingcontinuous improvementcross-cultural communicationdecision supportinsight generation