Product Manager

• Lead cross-functional teams including engineering, design, analytics, business and product to define and complete the unified experience vision and product strategy, maintaining a strong customer-centric focus.
• Ensure alignment with CX principles and business priorities, balancing customer needs with organizational objectives.
• Champion ongoing product discovery and delivery, validating solutions for value, usability, feasibility, and customer-centricity through UX testing and partner feedback.
• Serve as a data-driven advocate for both the customer and the business, guiding design, development, and implementation while making effective decisions on trade-offs.
• Develop a culture of experimentation, learning, and evidence-based decision-making within the product team.
• Track performance and analytics for Lilly.com and its global features, providing insights to drive continuous improvement in user experience and engagement.
• Collaborate with partners across Lilly—including Medical, Legal, Regulatory, Marketing, Engineering, Design, and Research—to ensure alignment, compliance, and successful delivery.
• Lead discovery efforts with cross-disciplinary partners to identify and solve key problems, ensuring solutions are well-defined and impactful.
• Support teams across Lilly in adopting and implementing global features, sharing best practices and providing guidance to enhance value.
• Facilitate updates and reviews with senior leadership and partners to drive alignment on product progress, gather feedback, evaluate performance, and secure necessary resources.
• Apply industry trends and best practices to enhance digital experiences and maintain Lilly.com’s leadership in digital health.

Associate Director – Product Manager, Lilly.com Unified Experience

Director – Software Product Manager

Product Owner – Disaster Recovery, Data Center

Assistant Vice President, Product Management