Talent Operations – Program Manager

ElevenLabs

Manage Talent Operations for high-volume hiring at ElevenLabs, an AI company transforming technology interactions. Build relationships with agencies and coordinate hiring initiatives globally.

Posted 6/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own relationships with hiring agencies and recruiting contractors end-to-end — sourcing, onboarding, performance tracking, and vendor management.
Build and maintain capacity plans that map hiring demand to recruiter and agency supply, flagging gaps before they become blockers.
Program manage surge hiring initiatives, coordinating across internal recruiters, external partners, and recruiters to keep pipelines moving.
Design lightweight but durable SOPs for how we engage and manage external recruiting partners at scale.
Track and report on agency and contractor performance, cost-per-hire, and fill rates — surfacing insights to improve how we deploy capacity.
Transition into broader Talent Ops work over time: workflow automation, tooling, dashboards, and recruiter enablement: identifying and recommending the agencies we work with, and supporting a seamless calibration process.

Requirements

What you’ll need

Proven experience managing recruiting vendors, staffing agencies, or contractor workforces — you know how to hold external partners accountable to results.
Strong program management instincts: you can run multiple workstreams simultaneously without dropping balls.
Comfortable building structure where little exists — capacity models, trackers, SOPs, and reporting from scratch.
Data-driven: you track what matters, spot problems early, and communicate clearly with numbers.
Excellent stakeholder management — you can work across recruiting, finance, and hiring managers without friction.
Nice to have: Experience supporting high-volume or international hiring surges.
Familiarity with ATS platforms, particularly Ashby.
Ability to vibe-code or automate workflows to reduce manual overhead.

Benefits

Comp & perks

Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementcapacity planningperformance trackingworkflow automationdata analysisreportingSOP designvendor managementrecruiter enablementvibe-coding

Soft Skills

stakeholder managementcommunicationproblem-solvingorganizational skillsaccountabilityadaptabilitycollaborationattention to detailstrategic thinkinginitiative