Enterprise Solutions Engineer

ElevenLabs

Solutions Engineer working with ElevenLabs' voice AI platform, collaborating with customers for technical support and solution integration. Join a global team to innovate in AI technology.

Posted 5/14/2026full-timeRemote • 🇦🇪 United Arab EmiratesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions.
Craft compelling technical demonstrations that clearly communicate our product's value proposition.
Create technical enablement resources that amplify our sales team's effectiveness and technical fluency.
Build self-service tools and documentation that empower customers to implement solutions independently.
Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real!

Requirements

What you’ll need

Are passionate about AI, technology, and ElevenLabs products.
Enjoy working directly with customers, iterating on solutions and providing tailored support.
Have a talent for identifying patterns that can be standardized and scaled.
Have strong empathy for customers, sales, and product teams.
Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions.
Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity.
Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns.
Excellent communication skills with the ability to adapt messaging to different audiences.

Benefits

Comp & perks

Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Pythonsoftware developmentsoftware architectureintegration patterns

Soft Skills

empathycommunicationcollaborationproblem-solvingcustomer support