ElevenLabs

Enterprise Solutions Engineer

ElevenLabs

full-time

Posted on:

Origin:  • 🇧🇷 Brazil

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Job Level

Mid-LevelSenior

Tech Stack

Python

About the role

  • Work as part of a driven team to scale technical solutions to enterprise customers and improve internal processes.
  • Collaborate strategically with Account Executives to enhance technical aspects of the sales process.
  • Work directly with technical contacts from customers and prospective customers to provide bespoke support and architect solutions.
  • Craft compelling technical demonstrations to communicate product value.
  • Create technical enablement resources to amplify sales team effectiveness and technical fluency.
  • Build self-service tools and documentation to empower customers to implement solutions independently.
  • Identify opportunities to productize common integration patterns or features and work with product teams to implement them.

Requirements

  • Must be based in Brazil (role is remote but candidate should be based in Brazil).
  • Passionate about AI, technology and ElevenLabs products.
  • Enjoy working directly with customers, iterating on solutions and providing tailored support.
  • Talent for identifying patterns that can be standardized and scaled.
  • Strong empathy for customers, sales and product teams.
  • Strong technical background to help customers architect integrations between our solutions and their existing solutions.
  • Experience working with customers (can include student clubs or side projects).
  • Proficiency in Python, including deep understanding of software development, software architecture, and common integration patterns.
  • Excellent communication skills with the ability to adapt messaging to different audiences.