Content Operations
ElevenLabs
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Own end-to-end project delivery of our Productions, from content intake to team staffing to timely project delivery
- Own your own book of accounts and be the face of Productions in front of customers, scoping projects before kick off, answering adhoc queries, and growing contracts beyond their original value
- Collaborate with Engineering, Operations and Language teams to improve our documentation, process and automation capabilities
Requirements
- Project management – you’re a ruthless operator and thrive when trusted with many conflicting priorities
- Commercial exposure - you have experience in a customer-facing role (e.g. CSM, account manager, Sales)
- Pace - you enjoy operating in an early‑stage, high‑growth environment, including implementing new ideas and iterating quickly
- Team collaboration - you’re skilled at collaborating across various functions and driving the best possible team outcome
- Bonus points for:
- Experience in Ops-heavy roles
- Experience in the localization or audio production industry
Benefits
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementprocess improvementautomation
Soft skills
collaborationcustomer-facingprioritizationadaptabilityteamwork