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Senior AI Engineer
Eleven ElevenSenior AI Engineer leading AI productivity initiatives and contributing to core product development for a global SaaS platform. Stay at the cutting edge of AI technology while enhancing team capabilities.
Tech Stack
Tools & technologiesAWSCloudDynamoDBMS SQL ServerNoSQLSQL
About the role
Key responsibilities & impact- This role is a dual-focus technical leadership position within our Engineering organization: leading company-wide AI productivity initiatives and contributing as a senior software engineer to our core product.
- You will design, build, and maintain AI-powered workflows and tools that accelerate delivery and raise quality across engineering and other departments.
- You will develop and execute training strategies that bring all employees along in adopting AI effectively and securely.
- This role contributes to a globally distributed SaaS platform used around the world to effortlessly and securely connect guests and residents (and all their devices) to the internet with an at-home Wi-Fi experience.
- As a Senior AI Engineer, you will stay at the cutting edge of AI technology, evaluate and introduce new tools and patterns to the organization, and champion security-first practices in a rapidly evolving AI landscape.
- Reporting Relationships: This role reports to a Senior Engineering Manager and has no direct reports. Provides AI and technical leadership across all engineering teams and partners with other departments on AI adoption initiatives.
Requirements
What you’ll need- 8+ years of professional software engineering experience
- 3+ with demonstrated leadership in AI adoption and tooling
- Proven hands-on experience building AI-powered workflows, developer tools, or automation systems that delivered measurable productivity gains across teams or organizations
- Deep understanding of the current AI/ML landscape—foundation models, agentic AI patterns, LLM orchestration, tool use, and multi-step reasoning—with the ability to translate rapidly evolving capabilities into practical, secure solutions
- Experience developing and delivering AI/technical training programs, workshops, or enablement initiatives for technical and non-technical audiences
- Strong security awareness in the context of AI—understanding risks around data leakage, prompt injection, model misuse, and compliance implications of AI tool adoption
- Deep expertise in AWS cloud services with hands-on experience designing and operating complex serverless and event-driven architectures
- Strong proficiency in two or more object-oriented programming languages
- Experience with both relational and NoSQL databases, such as MS SQL Server, DynamoDB, and OpenSearch
- Proven experience building and operating high-transaction, low-latency backend systems at scale
- Demonstrated experience handling sensitive data in multi-tenant SaaS environments with a security-first mindset (encryption, access control, data isolation, compliance)
- Track record of end-to-end ownership of large-scale solutions—not just contributing to a piece, but driving the full architecture from design through production
- Experience with RESTful API design and event-driven integration patterns
- Proven experience shipping product as part of an Agile team
- Strong desire to help a successful company scale existing cloud-based services while also being a significant contributor to the development of new products
- Excellent communication skills with the ability to translate complex technical concepts for diverse audiences
- A collaborative, energetic team player with a genuine willingness to help others, a proactive attitude, and a natural curiosity for learning and adopting new technologies.
Benefits
Comp & perks- medical, dental and vision coverage
- 401(k) plan
- attractive paid time off policy
ATS Keywords
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Hard Skills & Tools
AI-powered workflowsdeveloper toolsautomation systemsAWS cloud servicesobject-oriented programmingrelational databasesNoSQL databasesRESTful API designevent-driven integrationAgile methodology
Soft Skills
leadershipcommunicationcollaborationproactive attitudecuriosity for learningtraining program developmentsecurity awarenesstechnical translationteam playerinitiative