Elevate Global

Senior Project Account Director – Large Scale Event

Elevate Global

contract

Posted on:

Location Type: Office

Location: Atlanta • United States

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Salary

💰 $80,000 - $90,000 per year

Job Level

Senior

About the role

  • Act as the senior point of contact for assigned clients, building trust and maintaining strong, professional relationships
  • Lead day-to-day account strategy and execution, ensuring all deliverables are on track and aligned with client expectations
  • Translate client needs into clear operational and staffing plans, working closely with internal teams
  • Oversee delivery across all activations, ensuring consistency, quality, and operational excellence
  • Proactively identify risks and resolve issues before they escalate
  • Lead client calls, status updates, and briefings with confidence and clarity
  • Partner with Project Directors, RPMs, and Staffing teams to ensure schedules, headcount, and logistics are accurate and aligned
  • Monitor performance across the program, including staffing quality, client feedback, and operational outcomes
  • Ensure all program documentation, briefs, and communications are accurate and up to date
  • Oversee post-event reporting, including insights, performance analysis, and client-facing summaries
  • Track and manage KPIs, ensuring delivery meets contractual expectations and internal standards.

Requirements

  • Proven experience in senior account management, client services, or program leadership within events, experiential, or staffing
  • Experience managing large-scale, high-volume programs with multiple stakeholders
  • Strong executive presence and ability to manage senior-level client relationships
  • Excellent organization and ability to manage multiple workstreams at once
  • Comfortable operating in fast-paced environments with shifting priorities
  • Strong problem-solving skills with a proactive approach to risk management
  • Experience working cross-functionally with operations, staffing, HR, and payroll teams
  • Proficiency with scheduling tools, staffing systems, and Microsoft Office
  • Clear, confident communication skills with a client-first mindset.
Benefits
  • As a people-first agency, we believe that personality, authenticity, and diversity set us apart. We welcome applicants from all backgrounds and experiences.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementprogram leadershiprisk managementperformance analysisKPI tracking
Soft Skills
relationship buildingexecutive presenceorganizationproblem-solvingcommunication