Community Engagement Manager
Elevate Eyecare
full-time
Posted on:
Location Type: Remote
Location: Minnesota • United States
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Salary
💰 $70,000 - $75,000 per year
About the role
- Develop and execute local community engagement initiatives aligned with Elevate Eyecare’s brand, marketing goals, and individual practice needs
- Identify markets requiring increased local visibility and proactively source opportunities to strengthen community presence
- Ensure all community marketing efforts feel authentic, localized, and reflective of each practice’s identity
- Own intake and management of all community marketing, event, and sponsorship requests submitted through the company ticketing system
- Triage, prioritize, and track requests across multiple markets, ensuring timelines, deliverables, and expectations are clearly communicated
- Coordinate cross-functionally with Creative, Digital, and Operations teams to move requests from submission to execution
- Maintain clear documentation, follow-up, and status updates to ensure timely and consistent delivery
- Serve as the primary owner for planning and executing community events, sponsorship activations, and outreach initiatives
- Manage logistics including timelines, vendors, signage, promotional materials, and on-site needs
- Attend and support key events as needed, representing Elevate Eyecare with professionalism and warmth
- Research, evaluate, and manage local sponsorships, advertising opportunities, and community partnerships
- Build and maintain relationships with chambers of commerce, nonprofits, schools, and local organizations
- Act as a community ambassador for Elevate Eyecare across markets
- Manage and respond to Google and Yelp reviews in alignment with brand guidelines and patient-first values
- Monitor and respond to social media inboxes and community messages in a timely, thoughtful manner
- Collect photos, videos, and stories from events and community activations to support social and marketing content
- Track community engagement initiatives, sponsorships, event outcomes, and reputation metrics
- Manage event and sponsorship budgets in coordination with the Marketing team
- Provide insights and recommendations to improve execution, prioritization, and local marketing impact over time
Requirements
- Bachelor’s degree in Marketing, Communications, Public Relations, Business, or related field (or equivalent experience)
- 3–5 years of experience in community marketing, local marketing, event coordination, or partnership management
- Strong organizational skills with experience managing multiple projects, timelines, and markets simultaneously
- Comfort working within ticketing systems or structured intake workflows
- Excellent interpersonal and communication skills, both written and in person
- Experience managing online reviews and community-facing communication
- Willingness to attend and support local events and travel occasionally.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
community marketingevent coordinationpartnership managementlocal marketingproject managementbudget managementsponsorship managementsocial media managementcontent creationdata tracking
Soft skills
organizational skillsinterpersonal skillscommunication skillsprofessionalismrelationship buildingproblem-solvingtime managementcollaborationadaptabilityattention to detail
Certifications
Bachelor’s degree in MarketingBachelor’s degree in CommunicationsBachelor’s degree in Public RelationsBachelor’s degree in Business