Operations Coordinator I
The Walt Disney Company
Airline Operations Concierge Specialist
Elevate Aviation Group
full-time
Posted on:
Location: Ohio • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Concierge responsible for the welfare of passengers in all aspects of Part 121 flights.
- Coordinate all aspects of the flight including catering, commissary, manifests, gate and boarding procedures, passenger identification, and flight service.
- Fly as Concierge on designated NHL team(s).
- Staff all appropriate 121 flights with PJS representation.
- Monitor and approve travel budgets and plans prior to submission to the VP Commercial Airline Ops for final approval.
- Assist in maintaining the 121-staffing schedule calendar and work closely with VP Commercial Airline Ops.
- Monitor aircraft and crew schedule to ensure adherence to team schedules and expectations.
- Perform quality control actions with customs, handling, security, and other operational aspects.
- Assume main Concierge duties for VVIP charters as needed.
- Coordinate with Business Development and Account Management as necessary for trip requirements.
- Source 121 operators as needed and directed.
- On call 24/7 for 121 staffing support.
- Travel required up to 80%.
Requirements
- Must live within one (1) hour of John Glenn Columbus International Airport in Columbus, OH.
- Ability to manage a varied list of duties and tasks.
- Proficient in systems (word, excel, a flight operating system).
- Available Weekends and Nights for after-hours calls.
- Ability to manage a varied list of demanding high-end clients.
- Demonstrated ability to take initiative / self-driven.
- Attention to detail, highly organized.
- High degree of confidentiality and discretion.
- Private Charter Standard Security Program (PCSSP) or Aircraft Operator Standard Security Program (AOSSP) knowledge.
- Bachelor’s Degree or equivalent experience.
- Inflight experience working 121 (commercial) or 135/91 (private) required.
- Travel required up to 80%.
- On call 24/7 for 121 staffing support.
- Lifting requirements - Up to 75lbs.
