Elevate and Delegate

Marketing Coordinator

Elevate and Delegate

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇵🇭 Philippines

Visit company website
✨ AI Apply
Apply

Salary

💰 $800 - $1,200 per month

Job Level

JuniorMid-Level

About the role

  • Conduct regular client communications via phone, email, and virtual meetings to provide updates, gather feedback, and maintain strong relationships
  • Manage ongoing client projects from initiation to completion, ensuring all deliverables meet deadlines and quality standards
  • Coordinate cross-functional teams and resources to execute client campaigns and projects effectively
  • Monitor client satisfaction levels and proactively address concerns to maintain positive relationships
  • Recognize early warning signs of client dissatisfaction or 'high temperature' situations and implement appropriate de-escalation strategies
  • Identify upselling and cross-selling opportunities based on client performance data and business needs
  • Monitor key performance indicators (KPIs) such as ROI improvements, traffic growth, conversion increases, and budget utilization to spot upselling opportunities
  • Present data-driven recommendations to clients, highlighting how additional services could amplify their current success
  • Support the planning, execution, and tracking of marketing projects and campaigns
  • Coordinate timelines, deliverables, and resources for marketing initiatives to ensure deadlines are met
  • Communicate with internal teams, vendors, and external partners to ensure alignment and smooth execution of projects
  • Assist in the preparation of campaign briefs, creative assets, and other project-related documents
  • Monitor project progress and provide regular updates to stakeholders on key milestones and potential challenges
  • Oversee comprehensive client onboarding processes, ensuring smooth transitions and clear expectation setting
  • Manage Zoho Desk ticketing system, ensuring timely responses and resolution of client inquiries and support requests
  • Maintain detailed client project documentation and communication logs for accountability and continuity
  • Track and analyze campaign performance metrics across SEO, Google Ads, and Meta Ads to identify trends and opportunities
  • Investigate performance issues, conduct root cause analysis, and develop actionable recommendations for improvement
  • Prepare comprehensive performance reports with insights and strategic recommendations for client accounts
  • Demonstrate working knowledge of website fundamentals, SEO principles, Google Ads, and Meta Ads to effectively communicate with clients and internal teams about campaign strategies and results
  • Serve as a central point of contact for the marketing team, ensuring seamless communication between departments and external stakeholders.
  • Facilitate meetings by preparing agendas, taking notes, and following up on action items.
  • Support cross-departmental collaboration to align marketing efforts with company goals and initiatives.
  • Identify opportunities to improve workflow efficiency and streamline marketing processes.
  • Propose and implement solutions to enhance team productivity and project outcomes
  • Coordinate with external vendors, suppliers, and partners to ensure timely delivery of services and materials.
  • Review vendor contracts, process payments, and manage ongoing relationships to maintain quality and cost-effectiveness.
  • Provide support on special projects and initiatives as assigned by marketing leadership.
  • Adapt to evolving priorities and handle additional tasks as required.

Requirements

  • Native or near-native English proficiency with exceptional written and verbal communication skills for both internal and external stakeholders
  • Minimum 2+ years of hands-on experience at digital marketing agencies specifically supporting SEO and PPC campaign operations
  • Strong working knowledge of digital advertising and SEO fundamentals, including familiarity with Google Ads, Facebook Ads, Google Analytics, and SEO best practices
  • Proven experience in agency client relationship management and understanding of agency workflow dynamics
  • Strong organizational skills with the ability to manage multiple projects, priorities, and deadlines in a fast-paced environment.
  • Ability to coordinate across teams and collaborate effectively with diverse stakeholders.
  • Detail-oriented with a proactive approach to problem-solving and process improvement.
  • Experience with marketing project management and campaign coordination
Benefits
  • Client Relationship: You will be directly working with the client. This means that you will communicate with the client, provide services, and address any client-related matters independently.
  • Payments: All payments for your services will be handled by the client. Elevate and Delegate is not involved in processing your payroll. Your salary will directly go to you.
  • Vacation Leaves and Holidays: While we may have recommendations or guidelines regarding vacation leaves and holidays, the decision is entirely at the discretion of the client. You are expected to align your schedule with the client’s business needs and any specific policies or preferences they may have in this regard.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SEOPPCGoogle AdsFacebook AdsGoogle Analyticscampaign coordinationproject managementdata analysisroot cause analysisperformance reporting
Soft skills
communicationclient relationship managementorganizational skillsproblem-solvingprocess improvementcollaborationattention to detailadaptabilitytime managementstakeholder management