Care Management Extender, Peer Support Specialist
Elevance Health
full-time
Posted on:
Location: North Carolina • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Engage in general outreach, engagement, and follow-up with members and their caregivers and families to support care management efforts
- Engage with community partners, provide education, and strengthen relationships
- Support care managers as they advocate for foster parents and other caregivers, addressing their needs or challenges with various agencies and systems
- Coordinate services and appointments, such as wellness reminders and arranging transportation
- Assist the care manager in assessing and addressing unmet health-related needs
- Utilize professional expertise and lived experiences to guide and connect members and caregivers with resources and expertise
- Operate as a field-based role: travel to client sites or designated locations and work virtually from home when not in the field
- Attend occasional office meetings or training as required by company policy
Requirements
- Requires a HS diploma or equivalent and a minimum 2 years of related experience; or any combination of education and experience
- North Carolina residency is required
- Must reside in Region 2 and be within a reasonable commuting distance from posting locations
- Lived experience that provides valuable insights into navigating similar challenges is a must
- Peer Support Certification preferred
- Excellent skills in maintaining professionalism and effective communication when interacting with individuals, providers, and stakeholders
- Skilled in articulating ideas clearly and concisely, both verbally and in writing
- Ability to build respectful and appropriate relationships with individuals across a wide range of disabilities and health conditions, as well as with their families
- Strong capacity to collaborate effectively within a team environment and follow guidance from the Care Manager and the Care Management department
- Travel within the region may be required
- May be required to become vaccinated against COVID-19 and Influenza if the role is patient/member-facing