Elevance Health

LTSS Administration Services Coordinator – Lead

Elevance Health

full-time

Posted on:

Location Type: Hybrid

Location: MiamiFloridaUnited States

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Job Level

About the role

  • Responsible for overall management of member's individual service plan
  • Develops, monitors, and revises the member's service plan
  • Performs telephonic or face-to-face history and program needs assessments
  • Identifies members with potential clinical health care needs
  • Coordinates cases with clinical healthcare management and interdisciplinary team
  • Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities
  • Establishes short and long-term service goals in collaboration with the member, caregivers, family, etc.
  • May serve as a mentor or preceptor for new staff

Requirements

  • Requires a BA/BS degree
  • Minimum of 2 years of experience working with a social work agency
  • Minimum of 5 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role
  • Specific education and years and type of experience may be required based upon state law and contract requirements
Benefits
  • merit increases
  • paid holidays
  • Paid Time Off
  • incentive bonus programs (unless covered by a collective bargaining agreement)
  • medical, dental, vision
  • short and long term disability benefits
  • 401(k) +match
  • stock purchase plan
  • life insurance
  • wellness programs
  • financial education resources
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
service plan managementprogram needs assessmentcase coordinationgoal settingchronic illness managementdisability supportinterdisciplinary collaborationmentoringprecepting
Soft Skills
communicationcollaborationorganizationalleadershipproblem-solving
Certifications
BA/BS degree