Administrative Assistant, PRN
Elevance Health
part-time
Posted on:
Location Type: Office
Location: Kansas City • Kansas • Montana • United States
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Job Level
About the role
- Oversees staff and processes for check-in
- verifying charts are pulled for scheduled appointments
- demographics/eligibility is updated
- current forms are being utilized
- Listens and responds to patient and/or family members concerns
- Responds to patient questions and complaints
- routes issues to appropriate personnel
- Analyzes daily administrative operations and utilization of resources
- Assists in Medic user issues
- Ensures proper cash controls are in place and policy and procedures are followed
Requirements
- Requires a HS diploma or equivalent
- minimum of 1 year of lead/supervisory experience in a health care environment
- any combination of education and experience which would provide an equivalent background
- satisfactory completion of a Tuberculosis test is a requirement for this position
- Bi-lingual (English/Spanish) preferred
- 1+ Years of medical front office experience preferred
- Prior authorization experience preferred
- Inbound call experience preferred
- Customer service experience in a medical or professional setting preferred.
Benefits
- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical benefits
- dental benefits
- vision benefits
- short-term disability benefits
- long-term disability benefits
- 401(k) + match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical front office experienceprior authorization experiencecash controlschart verificationdemographics updatingform utilizationadministrative operations analysis
Soft Skills
leadershipcommunicationcustomer serviceproblem-solvinginterpersonal skills
Certifications
HS diploma or equivalentTuberculosis test