Elevance Health

LTSS Service Coordinator – Case Manager, Region A: Bay/Escambia/Santa Rosa

Elevance Health

full-time

Posted on:

Location Type: Hybrid

Location: Tallahassee • Florida • United States

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About the role

  • Conducting service coordination functions for a defined caseload of individuals in specialized programs
  • Facilitates the Person Centered Planning process
  • Performs face to face program assessments
  • Applies motivational interviewing techniques for evaluations
  • Coordination and management of an individual’s waiver
  • Identifies members with potential clinical health care needs
  • Manages non-clinical needs of members with chronic illnesses
  • Documents service and support goals in collaboration with the member’s chosen care team
  • Identifies members that would benefit from an alternative level of service
  • Submits utilization/authorization requests to utilization management
  • Responsible for reporting critical incidents

Requirements

  • Requires BA/BS degree
  • Minimum of 2 years of experience working with a social work agency
  • Specific education and type of experience may be required based upon state law and contract requirements
  • Bilingual in English/Spanish preferred
  • LTSS, case management, social work or hospital discharge planning experience preferred
Benefits
  • Sign on Bonus: $1500.00
  • Merit increases
  • Paid holidays
  • Paid Time Off
  • Incentive bonus programs
  • Medical, dental, vision benefits
  • Short and long term disability benefits
  • 401(k) + match
  • Stock purchase plan
  • Life insurance
  • Wellness programs
  • Financial education resources
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
motivational interviewingprogram assessmentsservice coordinationcase managementwaiver managementutilization managementdocumentation of service goalsalternative level of service identificationcritical incident reporting
Soft Skills
interpersonal communicationcollaborationorganizational skillsproblem-solving
Certifications
BA/BS degree