LTSS Service Coordinator – Case Manager
Elevance Health
full-time
Posted on:
Location Type: Hybrid
Location: Tampa • Florida • United States
Visit company websiteExplore more
About the role
- Conducting service coordination functions for a defined caseload of individuals in specialized programs
- Facilitates the Person Centered Planning process
- Conducts assessments and develops comprehensive Person Centered Support Plans
- Manages individuals’ physical health, behavioral health, and LTSS needs
- Documents service and support goals in collaboration with care teams
- Submits utilization/authorization requests to management
- Responsible for reporting critical incidents and assisting in appeals or grievances
Requirements
- Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency
- Bilingual in English/Spanish strongly preferred
- LTSS, case management, social work or hospital discharge planning experience preferred
Benefits
- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs
- Medical benefits
- Dental benefits
- Vision benefits
- Short and long term disability benefits
- 401(k) + match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Person Centered PlanningassessmentsPerson Centered Support Planscase managementLTSSbehavioral healthphysical healthutilization requestsauthorization requestsincident reporting
Soft Skills
service coordinationcollaborationcommunicationproblem-solvinginterpersonal skillsorganizational skillsadvocacyconflict resolutionempathycultural competence
Certifications
BA/BS degree