Sales Support Specialist – BioPlus Specialty Pharmacy
Elevance Health
full-time
Posted on:
Location Type: Hybrid
Location: Lake Mary • Florida • Maryland • United States
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Salary
💰 $21 - $27 per hour
Job Level
About the role
- Completes administrative duties for efficient operations
- Notifies physician offices of the outcome of patient benefit investigations
- Triages prescriptions to in-network pharmacy if unable to be filled through internal channels
- Assists physician offices with prior authorization submissions and follows up with health plans and/or physician offices to obtain authorization
- Works with mandated in-network pharmacies to obtain order status
- Follows all brand drug specific program steps and documents
- Supports all activities in the delivery of medications such as assisting the center in obtaining missing documentation and communicating information to physician offices
- Maintains client relationship management (CRM) and electronic medical records (EMR) and other documentation
- Answers and routes phone calls for sales staff
Requirements
- Requires a High School diploma or a GED equivalent
- Minimum of 1-year administrative experience
- Specialty Pharmacy experience preferred
- Prior Authorization experience preferred
- Call center experience preferred
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
administrative dutiesprior authorizationpatient benefit investigationsprescription triagedocumentationclient relationship managementelectronic medical records
Soft Skills
communicationorganizationcustomer service
Certifications
High School diplomaGED