Senior Long-Range Forecasting Consultant – Pharmacy
Elevance Health
full-time
Posted on:
Location Type: Hybrid
Location: St. Louis • Montana • Texas • United States
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Job Level
About the role
- Develops and maintains long-range volume forecasts using historical data, seasonality, benefit cycles, and business drivers
- Builds predictive and scenario-based models to assess demand variability and risk
- Monitors forecast accuracy and continuously refines models using variance analysis
- Translates volume forecasts into headcount, FTE, and skill-mix requirements
- Partners with WFM to align long-range forecasts with short-term scheduling and intraday management
- Supports hiring, backfill, cross-training, and redeployment strategies
- Collaborates with Finance on labor budgeting, reforecasting, and cost optimization
- Provides data-driven insights to inform strategic initiatives, growth planning, and operational changes
- Quantifies workforce impacts of new programs, regulatory changes, or benefit design shifts
- Manages ROI Analysis of pharmacy initiatives impacting workflow and productivity
- Presents forecasts, assumptions, and risks to operational and executive leadership
- Serves as the single source of truth for forward-looking pharmacy demand planning
- Creates clear, executive-level summaries and dashboards
- Provides expertise to lower-level consultants on the analysis of business needs to determine optimal means of meeting those needs
- Determines specific business application software requirements to address the most highly complex and varied business needs
- Leads teams of analysts assigned to the most complex projects, typically those of highest importance and impact to the way in which we do business
- Analyzes and designs solutions to address varied and highly complex business needs.
Requirements
- Requires a BA/BS and minimum of 10 years business analysis experience
- minimum of 3 years of experience as a Business Consultant with project management skills
- 10+ years of experience in workforce forecasting, capacity planning, demand forecasting (Healthcare, PBM, pharmacy, call center, or high-volume operations) highly preferred
- Advanced proficiency in Excel (complex models, Power Query, pivoting) and Forecasting and statistical techniques (trend analysis, seasonality, regression) highly preferred
- Strong analytical capability highly preferred
- Healthcare operations knowledge highly preferred
- Ability to translate complex forecasts into clear, actionable recommendations for senior leaders highly preferred
- Experience with Workforce management tools (e.g., NICE, Verint, Aspect, or similar), BI tools (Power BI, Tableau) SQL, Python, or R preferred
- Master’s degree (MBA, MS Analytics, MS Operations Research) preferred.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
business analysisworkforce forecastingcapacity planningdemand forecastingadvanced Excelstatistical techniquestrend analysisseasonalityregressionanalytical capability
Soft Skills
project managementability to translate complex forecastscollaborationcommunicationleadership
Certifications
BA/BSMBAMS AnalyticsMS Operations Research