Product Business Analyst II

Elephant Insurance

Product Business Analyst II connecting business teams with IT for Elephant Insurance. Managing requirements and ensuring quality deliverables through collaboration and stakeholder engagement.

Posted 5/17/2026full-timeRichmond • Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 per yearWebsite

About the role

Key responsibilities & impact

Build relationships with business stakeholders across Claims, Underwriting, Finance, Marketing, and Operations to become the person they call before they write the ticket, not after
Lead requirements discovery by interviewing not just the original requestor, but adjacent teams and anyone else who touches the process to surface the requirements they didn't know they had
Use AI tools to accelerate the documentation layer to draft requirements, functional specs, and user stories freeing more time for the high-value stakeholder and quality work
Liaise between business and IT throughout the project lifecycle, managing communication, resolving clarifications, and keeping delivery on track
Own post-launch quality: review dashboards, reports, and system outputs after every release to confirm the build is performing as intended and escalate clearly when it isn't
Track project status across active workstreams and communicate updates proactively so stakeholders are never surprised
Ask the question that wasn't asked to surface the "what happens when X?" issues before they become expensive fixes

Requirements

What you’ll need

Bachelor's degree in Business, Information Systems, Finance, or a related field
0–2 years of experience in business analysis, IT project coordination, product operations, or a similar role (internships and co-ops count)
Strong relationship and communication skills — stakeholders should find you easy to work with, and IT should find your documentation easy to build from
Genuine curiosity about how systems and data work — you want to understand why something is built the way it is, not just how to use it
Analytical mindset: you can read a report or a data output and spot when something looks wrong
Demonstrated comfort using AI tools in a professional or academic context — you use them to work faster and better, not to avoid thinking
Highly organized with strong attention to detail across multiple concurrent projects
Must be eligible to work in the U.S. without sponsorship now or in the future

Benefits

Comp & perks

22 days of paid time off each year plus an additional day each year after that
401(k) match
Health savings account (HSA) option with the choice of three medical plans
Dental, vision, legal and disability coverage
Gym membership reimbursement and athletic event reimbursement
Local discounts with various restaurants, gyms and other companies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business analysisIT project coordinationproduct operationsrequirements discoveryfunctional specificationsuser storiesdata analysis

Soft Skills

relationship buildingcommunicationanalytical mindsetattention to detailorganizational skillscuriosity