Elephant Insurance

Business Analyst

• Build relationships with business stakeholders across Claims, Underwriting, Finance, Marketing, and Operations.
• Lead requirements discovery by interviewing not just the original requestor, but adjacent teams and anyone else who touches the process to surface the requirements.
• Use AI tools to accelerate the documentation layer to draft requirements, functional specs, and user stories.
• Liaise between business and IT throughout the project lifecycle, managing communication, resolving clarifications, and keeping delivery on track.
• Own post-launch quality: review dashboards, reports, and system outputs after every release to confirm the build is performing as intended.
• Track project status across active workstreams and communicate updates proactively so stakeholders are never surprised.
• Ask the question that wasn't asked to surface the "what happens when X?" issues before they become expensive fixes.
• Mentor BA II team members on requirements quality, stakeholder communication, and post-launch ownership.

Senior Product Business Analyst

• Build relationships with business stakeholders across Claims, Underwriting, Finance, Marketing, and Operations to become the person they call before they write the ticket, not after
• Lead requirements discovery by interviewing not just the original requestor, but adjacent teams and anyone else who touches the process to surface the requirements they didn't know they had
• Use AI tools to accelerate the documentation layer to draft requirements, functional specs, and user stories freeing more time for the high-value stakeholder and quality work
• Liaise between business and IT throughout the project lifecycle, managing communication, resolving clarifications, and keeping delivery on track
• Own post-launch quality: review dashboards, reports, and system outputs after every release to confirm the build is performing as intended and escalate clearly when it isn't
• Track project status across active workstreams and communicate updates proactively so stakeholders are never surprised
• Ask the question that wasn't asked to surface the "what happens when X?" issues before they become expensive fixes

Product Business Analyst II

Product Manager

• Help shape and enhance our core insurance product
• Collaborate directly with project management and cross-functional teams including operations and IT
• Conduct market and competitive analyses
• Leverage business analytics and cost-benefit analyses to drive decisions
• Actively manage backlogs and roadmaps
• Translate customer feedback into actionable improvements
• Help define and launch new features
• Track their impact using relevant performance metrics
• Seek opportunities for continuous enhancement.
• Champion the voice of the customer and share insights

Senior Product Business Analyst

Product Business Analyst II

Associate Product Manager