ELEMIS

People Operations

• Coordinate People administration across the employee lifecycle, including starters, leavers, contractual changes and internal moves.
• Maintain the Starters Log, ensuring all required documents are issued, returned and signed.
• Complete pre-employment checks, including references and Right to Work checks following up on any issues and ensuring everything is completed before the employee’s start date.
• Add new starters to the HRIS in the correct payroll period and create their electronic employee files.
• Work closely with the payroll team to ensure all employee information and payroll changes are submitted accurately and on time.
• Create a memorable Day 1 experience for new joiners, making sure every new employee feels expected, welcomed and ready to get started, with their induction, equipment and system access all in place.
• Coordinate maternity, paternity and other family leave processes, ensuring employees and managers receive clear information and that all documentation, system updates and payroll changes are completed accurately and on time.
• Manage leaver processes and associated system and access changes, ensuring every employee has a smooth and well-organised experience when leaving ELEMIS.
• Manage the People Team inbox, providing employees and managers with a helpful, timely and professional response.
• Support the People Partners by providing clear and practical first-line advice on People policies and employee matters, including absence, settling-in periods, conduct, and performance.
• Support employee relations activity by arranging meetings, gathering relevant information and documentation, taking accurate notes and preparing standard letters and follow-up communications.
• Provide first-line guidance to managers on probation and settling-in periods, including check-ins, documentation, extensions and outcomes, involving the People Partner where additional support is needed.
• Maintain accurate case records and trackers, ensuring actions and key dates are followed up and documentation is stored appropriately.
• Support People Partners in preparing their Culture Amp engagement and leaver survey data packs by collating and checking the data, helping to identify key themes and trends, and keeping our People Performance Dashboard accurate and up to date.
• Recognise when an issue needs further support and involve the appropriate People Partner or People team member.
• Spot common questions and themes and use these to improve our guidance and overall People service.
• Keep employee records complete, accurate and up to date within the HRIS.
• Ensure employees are assigned to the correct managers, teams and organisational structures.
• Be the first point of contact for HRIS support, helping employees and managers resolve questions and use the system confidently.
• Play an active role in HRIS implementation, testing, upgrades and improvements.
• Champion employee and manager self-service and help create clear, user-friendly guidance and FAQs.
• Maintain People trackers and reports covering headcount, vacancies, employee movements and organisational changes, providing accurate information to support workforce planning, payroll and business decisions.
• Produce regular People Operations analytics, including inbox themes and response trends, headcount movement, turnover, absence and employee lifecycle activity.
• Bring the data to life by identifying trends, risks and opportunities, sharing key insights and recommended actions with the People Operations Manager.
• Ensure all responsibilities and actions contribute to ELEMIS’ short- and long-term sustainability goals across our Climate, Biodiversity and People pillars.

People Operations Coordinator