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Service Coordinator, Spare Parts
Element Logic®Service Coordinator focusing on supplier and customer coordination for conveyor systems at Element Logic. Managing offers, claims, and enhancing spare parts packages.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
quotation managementorder managementwarranty handlingclaims processingsupplier coordinationinventory managementcustomer supportsales processingtechnical expertise in conveyor systemsproactive spare-parts development
Soft Skills
proactivitystructured follow-upreliabilityownershipcustomer engagementclosing orientationcommunicationcoordinationproblem-solvingservice mindset
Industry Keywords
conveyor systemsaftermarketspare partsshipping coordinationcustomsinternal customer supporttechnical/commercial supportsales focusdocumentationactive follow-up
About the role
Key responsibilities & impact- Quotation and order management (Conveyor / Spare Parts)
- Preparation and follow-up of quotations and order confirmations
- Coordination of shipping and customs in cooperation with internal and external partners
- Handling warranty and claims, including structured documentation and consistent follow-up
- Supplier coordination and active follow-up to ensure rapid resolution and processing
- Internal customer support for conveyor systems (technical/commercial within the scope of the role)
- Development and refinement of proactive spare-parts packages, including inventory/stock alignment and active follow-up with customers
- Ensuring the sales focus of the role is visibly executed (proactivity, follow-up, package logic)
Requirements
What you’ll need- Proven technical expertise in conveyor systems (or a steep learning curve plus clear motivation to quickly build this expertise)
- Strong inside-sales experience with quotations/order processing and structured follow-up
- Confident handling of warranty/claims processes and supplier communication/management
- Demonstrated reliability and ownership: proactively drive matters through to completion (especially follow-ups)
- Clear sales mindset in a service/aftermarket context (proactive packages, customer engagement, closing orientation)
Benefits
Comp & perks- Company bonus
- eGym (employee fitness platform)
- Company pension plan (occupational pension)