Element Care PACE

Systems Engineer

• Responsible for managing and supporting a mid-large-scale Windows infrastructure.
• Configures, administers and supports enterprise‑scale Windows Server environments across on‑premise, physical, virtual, VMware, Citrix, and Nutanix platforms, ensuring stability, performance, and security.
• Monitors the health and performance of the systems using monitoring tools (LogicMonitor).
• Responds to urgent and escalated support cases, including after‑hours and weekend incidents to maintain uninterrupted operations in mission‑critical environments.
• Participates in infrastructure planning, lifecycle management, and modernization initiatives to enhance system reliability and scalability.
• Collaborates with cross‑functional teams to support production systems, resolve complex issues.
• Implements security best practices, including antivirus solutions, encryption, and secure authentication mechanisms.
• Assists with or lead technical projects, such as server migrations, new software implementations, or cloud integration.
• Optimizes system performance through regular maintenance, updates, and improvements.
• Manages patch management.
• Performs other duties as required.