Senior IT Analyst – Salesforce Marketing Cloud

Electrolux Group

Senior IT Analyst managing Salesforce Marketing Cloud platforms at Electrolux. Collaborating with marketing, CRM, and technology teams to deliver scalable solutions.

Posted 7/10/2026full-timeCuritiba • 🇧🇷 BrazilSeniorWebsite

Tech Stack

Tools & technologies

CloudSQL

About the role

Key responsibilities & impact

Serve as the reference for the Salesforce Marketing Cloud platform for the Marketing, CRM, and Technology areas.
Gather, analyze, and document business requirements for CRM initiatives, marketing automation, and customer engagement.
Partner with consulting firms and vendors, overseeing implementations and ensuring alignment with business needs and platform best practices.
Support the design of solutions, integrations, and communication journeys using Salesforce Marketing Cloud.
Perform functional and technical validations of deliverables produced by external partners.
Contribute to platform governance by promoting configuration standards, security, data quality, and best practices.
Support investigations, troubleshooting, and resolution of issues related to the MarTech ecosystem.
Collaborate with Data, Engineering, Digital Product, and Marketing teams to continuously evolve CRM and personalization capabilities.

Requirements

What you’ll need

Degree in Computer Science, Information Systems, Marketing, Statistics, Business Administration, or related fields.
Practical experience with Salesforce Marketing Cloud.
Knowledge of the platform's main modules, such as Journey Builder, Automation Studio, Contact Builder, and Data Extensions.
Experience gathering and detailing business requirements.
Experience acting as a bridge between business areas, technical teams, and vendors.
Knowledge of integrations, APIs, and data modeling concepts.
Proficiency in SQL for queries, validations, and data analysis.
Ability to understand customer relationship journeys and CRM processes.
Advanced English.

Benefits

Comp & perks

Discounts on Electrolux products and services
Health plan and life insurance
Annual profit-sharing
Access to Gympass
Broad learning opportunities and career flexibility
6-month maternity leave and a minimum 4-week paternity leave benefit

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Salesforce Marketing CloudSQLBusiness Requirements AnalysisData ModelingMarketing Automation

Soft Skills

CollaborationProblem-SolvingCommunication