Eleanor Health

Manager, Clinical Compliance

Eleanor Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $70,000 - $85,000 per year

About the role

  • Serve as a subject matter expert on licensing and accreditation needed to deliver and expand Eleanor Health’s clinical care delivery into new and established markets
  • Build and maintain relationship with external entities, partners, auditors, surveyors, and payers
  • Serve as a collaborative partner with internal department leaders
  • Directly supervise and support the Clinical Compliance team of Analysts and Coordinators
  • Responsible for maintenance of job descriptions, scorecards, performance reviews, PTO, etc
  • Manage acquisition and maintenance of all clinic or state licenses, accreditations and certifications of the national organization, state entities, and individual clinics.
  • Manage audits and surveys associated with facility licensure and accreditation
  • Oversee training and application of licensing expectations and accreditation standards
  • Manage external portals and internal sources of truth
  • Using your healthcare compliance expertise, lead the organization in it’s awareness and understanding of federal guidelines, state regulations, and certification standards
  • Work alongside functional and market leaders to equip teams with actionable and accurate clinical compliance expectations
  • Oversee the accuracy and effectiveness of organizational policies and procedures
  • Partner with Sr. Director of CQCM to inform Clinical Compliance strategy and KPIs and strategy
  • Proactively assess and report resource barriers and/or support needed to meet internal and external timelines
  • Provide data-driven feedback on Eleanor’s performance
  • Analysis of staffing, vendors, options, implementation plans, and expectations
  • Oversee response all reported incidents and grievances
  • Oversee and lead the Medical Records function of Eleanor Health
  • Other responsibilities and tasks as needed and assigned

Requirements

  • Have at least five years of experience in healthcare compliance and management
  • Have experience with CARF accreditation
  • Have expertise in navigating multi-state licensure landscapes, at least 10+ states
  • Have experience with policy and procedure management tools and technology solutions.
  • You are passionate about empowering others to understand and build compliant workflows and systems
  • Experience with Monday.com project management board.
  • Have experience serving on interdisciplinary teams and enjoy working in a collaborative environment
  • Enjoy finding opportunities to improve, developing solutions, and communicating those opportunities to peers & leaders in an actionable and collaborative way
  • Enjoy meeting new people and establishing mutually beneficial working relationships
  • Technically savvy and ability to use G-Suite effectively
  • Capability to work remotely from either a home office or a clinic office.
Benefits
  • Generous Paid Time Off (prorated for new employees) - unplug, relax, and recharge!
  • 12 Vacation days
  • 12 Wellness (Sick) days
  • 3 Floating holidays
  • 9 Company-observed holidays
  • Jury Duty, Voting Leave, and other forms of paid time off may be available
  • Eleanor-paid medical and dental insurance plans, with affordable vision coverage - We are a health first company, and we strive to make our plans affordable and accessible.
  • 401(k) plan with 3% match - We are excited to be able to support the long-term financial well-being of our team in a way that reinforces Eleanor’s commitment to equity.
  • Short-term disability - We understand that things happen, we want you to feel comfortable to take time to get better.
  • Long Term Disability - Picks up where Short Term Disability leaves off (employee paid).
  • Life Insurance - Both Eleanor and employee-paid options are available.
  • Family Medical Leave - Eleanor Health’s Paid Family & Medical Leave (“PFML”) is designed to provide flexibility and financial peace of mind for approved family and medical reasons such as the birth, adoption, or fostering of a child, and for serious health conditions that you or a family member/significant other might be facing.
  • Wellness Perks & Benefits - Mental Health is important to us and we want our employees to have the accessibility you deserve to talk things through, zen with a mindfulness app, or seek assistance from health advocates.
  • Mindfulness App Reimbursement
  • EAP with eight face-to-face sessions
  • Virtual health and wellness visits covered by our medical plan.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
healthcare complianceCARF accreditationmulti-state licensurepolicy managementprocedure managementdata analysisperformance reviewclinical complianceauditingtraining
Soft Skills
collaborationrelationship buildingleadershipcommunicationproblem-solvingempowermentadaptabilityteamworkactionable feedbackinterdisciplinary teamwork