Eleanor Health

Senior Product Manager, AI

Eleanor Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $175,000 - $195,000 per year

Job Level

Senior

About the role

  • Own the full lifecycle of AI vendor relationships, from evaluation and selection through deployment, iteration, and ongoing performance management.
  • Lead structured vendor evaluations: coordinate demos, manage scorecards, drive to a recommendation, and own contract and integration requirements
  • Define clinical safety requirements for every AI deployment.
  • Run pilots, define success metrics, and drive go/no-go decisions with clear data
  • Own the strategy for deploying Claude and other AI tools internally.
  • Develop onboarding and training programs that help team members get real value from AI tools in their day-to-day work
  • Identify and prioritize high-value internal use cases: transcript analysis, call analysis, data entry automation, schedule optimization, and more
  • Partner with Operations, Clinical, Technology, and other key teams to identify where AI agents can automate or improve workflows that currently require manual effort.
  • Map current manual workflows and identify where AI agents can remove repetitive steps, reduce errors, or eliminate handoffs entirely
  • Build and maintain the AI product roadmap in partnership with the Director of Technology and ELT.

Requirements

  • 5+ years of experience as a product manager, with a demonstrated track record of taking products from concept through deployment and actively using AI tools as part of how you work today
  • Demonstrated ability to take an AI product from evaluation through deployment — not just strategy, but execution
  • Experience working in or with healthcare organizations, with a working understanding of HIPAA compliance and clinical workflows
  • Proven ability to manage vendor relationships: evaluating options, running structured assessments, negotiating contracts, and holding vendors accountable post-launch
  • Strong cross-functional collaboration skills — ability to partner with clinical, operations, and engineering teams simultaneously
  • Comfort with ambiguity: this role is building something new, and the person who thrives here shapes the path rather than following one
  • Excellent communication skills — ability to translate technical complexity into clear business decisions for executive audiences.
Benefits
  • Generous Paid Time Off (prorated for new employees) - unplug, relax, and recharge!
  • 12 Vacation days
  • 12 Wellness (Sick) days
  • 3 Floating holidays
  • 9 Company-observed holidays
  • Jury Duty, Voting Leave, and other forms of paid time off may be available
  • Eleanor-paid medical and dental insurance plans, with affordable vision coverage - We are a health first company, and we strive to make our plans affordable and accessible.
  • 401(k) plan with 3% match - We are excited to be able to support the long-term financial well-being of our team in a way that reinforces Eleanor’s commitment to equity.
  • Short-term disability - We understand that things happen, we want you to feel comfortable to take time to get better.
  • Long Term Disability - Picks up where Short Term Disability leaves off (employee paid).
  • Life Insurance - Both Eleanor and employee-paid options are available.
  • Family Medical Leave - Eleanor Health’s Paid Family & Medical Leave (“PFML”) is designed to provide flexibility and financial peace of mind for approved family and medical reasons such as the birth, adoption, or fostering of a child, and for serious health conditions that you or a family member/significant other might be facing.
  • Wellness Perks & Benefits - Mental Health is important to us and we want our employees to have the accessibility you deserve to talk things through, zen with a mindfulness app, or seek assistance from health advocates
  • Mindfulness App Reimbursement
  • EAP with eight face-to-face sessions
  • Virtual health and wellness visits covered by our medical plan.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI toolsproduct managementvendor evaluationcontract negotiationdata analysisworkflow automationsuccess metricsclinical safety requirementstranscript analysisschedule optimization
Soft Skills
cross-functional collaborationcommunicationstrategic thinkingproblem-solvingadaptabilityleadershipteam trainingperformance managementdecision-makingrelationship management