Commercial Deal Desk Manager

ELB Learning

Commercial Deal Desk Manager at ELB Learning, facilitating customer transactions across SaaS and professional services. Ensuring smooth contracting flows from request to signature in a remote setup.

Posted 6/12/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own deals from contracting request through execution
Treat each deal like a project with clear next steps and dependencies
Keep deals moving through proactive follow-ups and stakeholder alignment
Identify blockers early and resolve or escalate appropriately
Prepare and tailor contracts using approved templates (MSAs, SOWs, order forms, amendments)
Assemble full contract packages including DPAs, security exhibits, and AI terms
Review and respond to redlines using approved fallback positions
Partner closely with Sales to ensure deals progress efficiently
Manage customer procurement and onboarding requirements
Maintain and improve contracting decision frameworks and routing rules
Own contracting playbooks and update fallback positions over time

Requirements

What you’ll need

Experience in sell-side B2B contracting (SaaS, tech, or professional services preferred)
Strong experience working with Legal or within a contracts function
End-to-end ownership of commercial deals through to signature
Experience reviewing and negotiating contract redlines
Strong judgment on escalation vs independent decision-making
Excellent stakeholder management and communication skills
Highly organized with strong attention to detail
Comfortable working in AI-assisted workflows (Claude, ChatGPT, etc.)

Benefits

Comp & perks

Health insurance
Retirement plans
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B contractingcontract negotiationcontract draftingcontract reviewcontract managementproject managementstakeholder alignmentdecision frameworkscontract templatesredline review

Soft Skills

proactive follow-upsproblem-solvingjudgmentcommunicationstakeholder managementorganizational skillsattention to detail