HubSpot/Dynamics 365 Administrator

ELB Learning

HubSpot / Dynamics 365 Administrator supporting configuration and optimization for CRM systems in training development solutions. Collaborating with sales, marketing, and customer service teams for efficiency.

Posted 5/12/2026contractRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Configure and maintain HubSpot (Marketing Hub, Sales Hub, Service Hub, CMS Hub) and/or Dynamics 365 (Sales, Customer Service, Marketing) environments
Build and manage CRM workflows, automation sequences, lead routing, and pipeline configurations
Create and maintain custom properties, fields, forms, records, and segmentation structures
Develop CRM reports, dashboards, and analytics for business leaders and operational teams
Manage user setup, permissions, teams, roles, and access controls
Maintain CRM data quality through deduplication, list management, segmentation, and data governance processes
Support CRM integrations with ERP systems, marketing platforms, telephony systems, analytics tools, and other business applications
Configure marketing automation campaigns, lead scoring models, email workflows, and customer lifecycle automations
Execute platform updates, data migration activities, and import/export operations
Partner with stakeholders to gather business requirements and translate them into scalable CRM solutions
Troubleshoot system issues and provide end-user support across sales, marketing, and customer service teams
Maintain documentation including process flows, user guides, data dictionaries, and configuration records

Requirements

What you’ll need

3–5+ years of CRM administration experience with HubSpot and/or Microsoft Dynamics 365
HubSpot certifications (Marketing Software, Sales Software, CMS, etc.) and/or Microsoft Dynamics 365 certifications preferred
Experience supporting CRM implementation, optimization, or migration projects
Strong experience with CRM automation tools including HubSpot Workflows and/or Power Automate
Proficiency in CRM reporting, dashboard development, and analytics
Experience supporting CRM integrations and data migration activities
Understanding of sales, marketing, and customer service business processes
Strong analytical, troubleshooting, and communication skills
Bachelor’s degree in IT, Business, Marketing, or related field (or equivalent experience)

Benefits

Comp & perks

Flexible work arrangements
Professional development
Remote work setup

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRM administrationHubSpotMicrosoft Dynamics 365CRM workflowsautomation sequencesdata migrationCRM reportingdashboard developmentanalyticsdata governance

Soft Skills

analytical skillstroubleshootingcommunication skills

Certifications

HubSpot Marketing SoftwareHubSpot Sales SoftwareHubSpot CMSMicrosoft Dynamics 365 certifications