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Commercial Account Executive
Elation HealthCommercial Account Executive developing and nurturing enterprise-level healthcare client relationships for Elation Health. Driving sales engagement with a focus on using AI tools and storytelling.
About the role
Key responsibilities & impact- Own and develop a robust pipeline of primary care team innovators.
- Identify, prioritize, and pursue high-potential prospects using outbound and inbound strategies.
- Build and execute tailored account plans to open doors and progress opportunities.
- Leverage AI tools (e.g., prospecting assistants, intent data platforms) to identify whitespace, personalize outreach at scale, and prioritize the highest-potential accounts.
- Lead compelling discovery conversations with physician leaders, administrators, technical, and clinical ops teams.
- Deliver high-impact product demonstrations and presentations that connect Elation’s capabilities to clinical, operational, and technical pain points.
- Drive deals through the full sales lifecycle, from initial contact through negotiation and contract execution.
- Excel as a storyteller — crafting narratives that make clinical and operational value viscerally real to both analytical buyers and mission-driven clinical teams.
- Deliver persona-specific narratives for distinct buyer types — physician, COO, CMO, and IT/security — adapting clinical, operational, and technical value frames using AI-assisted content preparation.
- Develop and execute monthly, quarterly, and annual plans to meet or exceed sales goals.
- Use data and insights to identify whitespace, prioritize accounts, and personalize outreach strategies.
- Attend key industry events and conduct on-site visits to build trust and uncover deeper needs.
- Proactively adopt and champion AI tools to increase personal capacity — from call prep and follow-up drafting to pipeline analysis and presentation personalization.
- Use AI-assisted research to enter every meeting with contextual depth: understanding a practice’s patient panel, payer mix, quality gaps, and competitive landscape before the first call.
- Continuously evolve your workflow as new AI capabilities emerge, modeling the adaptability Elation expects from all team members.
- Partner with marketing to tailor campaigns and events for the Care Team Innovator segment.
- Relay market feedback to product and implementation teams to improve customer experience and solution fit.
- Coordinate internal resources (SEs, Professional Services, technical experts) to align with customer buying processes.
- Maintain accurate and up-to-date records of opportunities, activities, and forecasts in Salesforce.
- Provide timely pipeline updates and commit forecasts to sales leadership.
- Apply deal scoring and pipeline risk signals to self-manage forecast accuracy and surface at-risk opportunities before leadership review.
- Lead pricing, proposal, and contracting conversations with economic buyers.
- Collaborate with internal stakeholders to structure mutually beneficial agreements.
- Drive urgency and close business in a way that sets the foundation for long-term partnerships.
Requirements
What you’ll need- 7+ years of success in a full-cycle, quota-carrying sales role, in a high-growth or innovative healthcare environment to enterprise level customers.
- Direct experience selling Electronic Health Records (EHR) or other clinical workflow solutions.
- Familiarity with value-based care models and how technology supports population health, quality reporting, and care coordination.
- Proven ability to run sophisticated product demonstrations and consultative sales conversations with clinical and operational leaders.
- Exceptional storytelling skills — the ability to translate technical capabilities into narratives that land emotionally and logically with diverse buyer audiences.
- Demonstrated use of AI tools in a sales or professional context to increase productivity, quality, or strategic insight.
- Strong interpersonal and executive communication skills, with the ability to influence C-level stakeholders.
- Proficient in sales tools like Salesforce, Groove, and AI-powered productivity or research platforms.
- Driven, accountable, and comfortable operating in a fast-paced, evolving environment.
- Passionate about transforming healthcare through better technology.
- Demonstrated ability to build and present data-driven business cases using prospect clinical and operational data (payer mix, quality metrics, panel economics)
Benefits
Comp & perks- No specific benefits listed
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
full-cycle salesquota-carrying salesproduct demonstrationsconsultative salesdata-driven business casesdeal scoringpipeline risk analysiscontract negotiationaccount planningsales forecasting
Soft Skills
storytellinginterpersonal communicationexecutive communicationinfluencing skillsadaptabilityaccountabilitystrategic insightrelationship buildingpresentation skillsproblem-solving