Enterprise Account Management Leader

Elation Health

Enterprise Account Management Leader driving growth and partnerships for healthcare SaaS company. Leading teams and managing strategic customer relationships in a remote environment.

Posted 5/30/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $175,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

Own NDR and GRR targets across the enterprise portfolio.
Build and execute expansion strategies.
Lead commercial negotiations on renewals and expansions.
Maintain a healthy, accurate expansion pipeline in Salesforce.
Lead, coach, and develop a team of Enterprise Account Managers.
Create AI-powered operating systems and measurement frameworks.
Personally manage a curated portfolio of 1-2 strategic enterprise accounts.
Maintain CRM hygiene and forecast accuracy.

Requirements

What you’ll need

8+ years in enterprise account management or customer success in a SaaS environment, with a strong commercial track record.
3+ years leading and developing high-performing account management or CS teams
Healthcare SaaS experience strongly preferred.
Experience navigating enterprise deals with $500K+ ACV.
Exposure to AI tools in a commercial or operational context.
Experience leading large, complex client engagements.
Track record of managing workstreams across cross-functional teams.
Comfortable operating in ambiguous environments.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development
Bonuses
Stock options
Wellness programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

enterprise account managementcustomer successcommercial negotiationsexpansion strategiesCRM hygieneforecast accuracyAI-powered operating systemsmeasurement frameworksSaaSenterprise deals

Soft Skills

leadershipcoachingteam developmentnegotiationstrategic thinkingcross-functional collaborationadaptabilitycommunicationproblem-solvingoperating in ambiguity