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Care Team Supervisor – Personal Care Services
Elara CapitalCare Team Supervisor leading caregivers, schedules, authorizations, and compliance for Elara Caring’s home-based healthcare services. Supporting branch operations and patient care across Texas service areas.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and coaching abilities while maintaining compliance with regulatory standards in a fast-paced healthcare environment. Proficient in managing client service records and collaborating with teams to ensure effective service delivery.
Highest-signal resume keywords
Leadership SkillsMedicare/Medicaid KnowledgeClient Service ManagementOrganizational SkillsBilingual Fluency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Documentation SkillsService Authorization ManagementCaregiver SchedulingUtilization ReportingCompliance Monitoring
Soft Skills
Professional CommunicationCoaching SkillsMultitasking AbilitiesMotivational Skills
Tools & Technologies
Timekeeping SystemsPayroll Systems
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Home Care OperationsElderly CareDisabled PopulationsRegulatory Standards
About the role
Key responsibilities & impact- Maintain accurate client service records, plans of care, caregiver schedules, and required documentation
- Review and manage service authorizations and contract-specific requirements
- Support branch growth initiatives and operational planning efforts
- Ensure ongoing compliance with licensure, payer, contract, and regulatory standards
- Provide guidance, coaching, and support to caregivers to promote performance and engagement
- Conduct caregiver orientations as required
- Collaborate with payroll and timekeeping teams
- Monitor daily service delivery to ensure adequate caregiver availability and coverage
- Monitor systems to confirm authorizations align with scheduled services
- Review utilization reports
- Communicate professionally with caregivers, clients, case managers, and leadership
- Represent Elara Caring professionally and positively within the community
- Perform additional duties and projects as assigned
Requirements
What you’ll need- High School Diploma or GED required
- Sixty (60) college credit hours required and/or two (2) years of supervisory experience required
- Associate’s or Bachelor’s degree preferred
- Experience working with elderly or disabled populations preferred
- Five (5) years of experience in a fast-paced office or healthcare environment preferred
- Working knowledge of Medicare/Medicaid and home care operations preferred
- Strong computer proficiency and documentation skills
- Excellent organizational and multitasking abilities
- Professional verbal and written communication skills
- Strong leadership, coaching, and motivational skills
- Ability to thrive in a fast-paced, high-volume environment
- Bilingual fluency in Spanish, Mandarin/Cantonese, Russian, or Portuguese may be required based on location
- Reliable personal transportation
- Ability to travel locally and occasionally to support audits or operational needs
Benefits
Comp & perks- Competitive compensation packages
- Tuition reimbursement for full-time employees
- Free continuing education opportunities for all team members
- Clear paths for career growth and advancement
- Comprehensive medical, dental, and vision insurance
- 401(K) with employer match
- Generous paid time off, including holidays and family/pet bereavement
- Pet insurance
- Collaborative and supportive work environment
- Meaningful opportunity to positively impact lives every day