Sales Intake Specialist

Elara Capital

Sales Intake Specialist connecting families to compassionate and high-quality home care services. Engaging clients through high-volume outbound calls and personalized service.

Posted 6/26/2026full-timeRemote • Montana, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead high-volume outbound calls to engage potential and existing clients, connecting them to the right care solutions
Build meaningful relationships by understanding customer needs and delivering exceptional, personalized service
Become an expert in our services—confidently communicating features, benefits, and pricing
Consistently meet or exceed monthly sales targets and performance metrics
Guide individuals through the intake and referral process—from discovery to successful conversion
Skillfully navigate objections, turning challenges into opportunities
Collaborate cross-functionally to ensure a seamless, positive customer experience
Participate in ongoing training to stay ahead of industry trends and sales strategies
Maintain strict confidentiality in accordance with HIPAA Privacy Final Rule
Support additional duties and projects as needed

Requirements

What you’ll need

High school diploma or equivalent required
Experience in a call center sales environment
Home care, healthcare, or social work experience preferred
Strong knowledge of Medicare/Medicaid (MCO, MLTC, and other payer types), home care benefits, and multi-state regulations
Comfort working with multiple systems, databases, and data entry tools
Reliable transportation to perform job responsibilities

Benefits

Comp & perks

Comprehensive medical, dental, and vision insurance plans
401(k) with employer match
Generous paid time off, holidays, and family & pet bereavement leave
Pet insurance options
Tuition reimbursement for full-time staff & continuing education for all employees
Comprehensive sales training program to sharpen your skills

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

salesdata entrycustomer engagementobjection handlingintake processreferral processperformance metricscall center experiencehome care benefitsMedicare/Medicaid knowledge

Soft Skills

relationship buildingcustomer servicecommunicationcollaborationproblem solvingadaptabilityconfidentialitytraining participationtime managementattention to detail

Certifications

high school diploma or equivalent