Staffing Supervisor

Elara Capital

Staffing Supervisor coordinating caregiver appointments ensuring high-quality home care services for Elara Caring. Leading scheduling operations and optimizing staffing efficiency for over 60,000 patients daily.

Posted 5/28/2026full-timeBroken Arrow • Oklahoma • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Lead daily scheduling and dispatching: Coordinate hundreds of caregiver appointments with precision, ensuring client needs are met and care plans are followed.
Manage change and prioritize quickly: Handle last-minute schedule updates, cancellations, and emergency coverage with professionalism and efficiency.
Optimize staffing operations: Track caregiver availability, balance workloads, and ensure schedules comply with company policies and state regulations.
Collaborate for success: Work closely with field operations, HR, and recruiting teams to identify staffing trends, fill coverage gaps, and support retention efforts.
Guide and support your team: Train and mentor dispatch staff and communicate clearly with caregivers about schedule updates or concerns.
Maintain operational excellence: Accurately document scheduling actions, maintain compliance, and uphold Elara Caring’s mission and values in all activities.
Performs other duties/projects as assigned.

Requirements

What you’ll need

Minimum 2 years in staffing, scheduling, or dispatching, preferably in home care, healthcare, transportation, or call center operations
Strong multitasking, organizational, and time management abilities
Proficiency with scheduling software or workforce management systems
Excellent communication across phone, text, and digital platforms
Ability to manage 300+ schedules or service calls daily with accuracy
Knowledge of Medicaid and home care benefits preferred
Reliable Transportation to perform job duties
Willingness to participate in occasional weekend or holiday on-call rotations

Benefits

Comp & perks

Competitive compensation package
Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
Opportunities for advancement
Comprehensive insurance plans for medical, dental, and vision benefits
401(K) with employer match
Paid time off, paid holidays, family, and pet bereavement
Pet insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

schedulingdispatchingstaffing operationsworkforce management systemsdocumentationcompliancemultitaskingtime managementcare plan managementchange management

Soft Skills

organizational abilitiescommunicationteam leadershipmentoringcollaborationprofessionalismefficiencyproblem-solvingadaptabilitycustomer service