EIS Ltd

Account Executive

• Supports a portfolio of SaaS clients;
• Serve as a single point of contact to the client for all SaaS services questions, concerns, requests and issues.
• Be a go-to expert on all aspects of EIS’s contractual obligations with the client; ensure that EIS meet these contractual entitlements and charge appropriately for services outside of entitlements.
• Engage and partner with client, internal and external teams regarding all contracted services
• Responsible for operational gatekeeping in terms of meeting contractual expectations and for ensuring delivery of services fall within the entitlement to the client.
• Engage with EIS Client Partner to grow business engagement and expand SaaS services with the client
• At the Operational level across clients and system integrators, perform initial client onboarding to establish and adhere to production processes including incident/problem management, change management, DevOps, ProdOps, SupportOps and provide continual operational management of those processes
• Support Client Audit reviews as applicable
• Build and maintain strong relationships with client’s operational and delivery leaders and acts a primary escalation point for issues raised by the client, establish trust and consistency
• Keep abreast of the state of operational performance and availability of the SaaS production system & stay alert to any issues; engage with the SaaS team and customer in a timely fashion for any critical, customer impacting issues.
• Work with customers to identify and implement improvements and eliminate pain points
• Collaborate with product development, Customer Application Support, and SaaS ops teams, and 3rd party support teams (SIs) to ensure adequate resources allocation and availability for application support activities to satisfy SLAs and customer production support contractual obligations
• Act as the voice of the client, collaborating with key internal downstream stakeholders including Customer Application Support, engineering, client partners and finance to provide strategic support, contract changes and conduct quarterly business reviews for supporting client’s strategic roadmap and objectives
• Provide governance review and reporting on all SaaS services to the client, regarding status of all production incidents, activities, progress, risks/issues, keeping all stakeholders informed upon agreed frequency
• Partner with internal Engineering teams on improving production incidents handling processes with aim to improve efficiency, such as SLAs, cost reduction
• Facilitate and approve all change management and deployment activities initiated by the client for the SaaS production environment including Change Advocacy Board (CAB) processes
• Assist with coordinating EIS base updates as applicable and migration plans between client and internal teams
• Support EIS or Partner Professional Services with coordinating EIS upgrades as applicable and migration plans between client and internal teams
• Provide internal and external support planning for all SaaS operational and maintenance activities
• Engage with customer on all production application/infrastructure monitoring and alerting services provided by EIS SaaS services teams
• Advise and plan ongoing training opportunities to the client based on use of EIS and SaaS services
• Attend customer level events and operational summits to ensure production operational topics are planned for and executed

Account Director

People Operations

• Process Harmonization: support the implementation of consistent HR processes across countries, reducing administrative complexity while maintaining local compliance.
• Compliance & Risk Management: Partner with Legal and HR teams to proactively identify compliance gaps, mitigate risks, and ensure alignment with employment laws (with a strong focus on EU and Irish regulations).
• Governance & Assurance: Support HR audits, risk assessments, and due diligence processes to strengthen internal governance.
• Global & Regional Program Delivery: Partner with the HR Leadership Team to roll out critical programs (e.g., EU Pay Transparency Directive, on-call frameworks, contractor models) and ensure successful adoption across regions.
• Employee Experience: Support engagement programs, organizational changes, and policy rollouts that are both compliant and people-centric.
• Data-Driven Insight: Use metrics and reporting to evaluate process effectiveness, drive continuous improvement, and support decision-making at a global level.

Senior People Operations Manager

Analyst

• Map pricing methods, processes and workflows
• Perform analysis to measure the effectiveness of price changes and recommend corrective action if necessary
• Use pricing software tools to track actions over pricing and consequent results
• Define price lists creation criteria and maintenance
• Customer specific pricing Management and Governance
• Communicate price changes to EIS field employees
• Review of daily margin reporting with analytics to identify areas of improvement
• Close coordination with EIS cost management team and fabrication cost team to effectively translate cost variance effects into pricing.

Senior Costing Analyst

Inside Sales

• Drive revenue growth and optimize sales processes for OEM Mid-Markets West Division
• Develop and execute the inside sales strategy to meet or exceed revenue targets
• Lead, mentor, and manage a team of inside sales managers and representatives
• Evaluate KPIs and performance metrics to monitor team effectiveness and drive accountability
• Collaborate with marketing, supply chain, and operations teams to align sales efforts with company goals
• Optimize SugarCRM and sales technologies (Power BI) to improve productivity and pipeline visibility
• Analyze sales data and market trends to identify opportunities for growth and improvement
• Foster a culture of continuous improvement, collaboration, and customer-centric selling

Director, Inside Sales

Infrastructure Engineer

• Design, migrate, develop, and implement Azure infrastructure components and their automated provisioning and configuration for EIS applications and services deployments on Azure Cloud
• Be accountable for EIS clients cloud implementations and responsible for many facets of cloud implementations
• Support and develop new processes and tools to ensure effective integration of functional software products
• Work closely with CICD engineers, Developers, QAs, Cloud and Application Architects, and Project Managers
• Infrastructure design, build and deployment including private and public cloud, networking, connectivity, storage, virtualization and identity management
• Maintain infrastructure as code (IaC) for Cloud infrastructure support and deploy Azure resources using Terraform
• Maintain software setup using Ansible or templates
• Collaborate with development teams during product implementation
• Challenge existing practices and propose improvements
• Implement Azure networking for enterprise organizations and build hybrid environments spanning customer networks and Azure
• Secure, manage and monitor Azure environments
• Participate in rotating on-call schedule, respond to critical incidents and provide urgent cloud infrastructure support

Senior Infrastructure Engineer, Azure

• Design, migration, development, and implementation of Azure infrastructure components and their automated provisioning and configuration for efficient EIS applications and services deployments on Azure Cloud
• Keep infrastructure as code (IaC) model for Cloud infrastructure support
• Keep Software setup using Ansible or templates support
• Collaborate with development teams during product implementation
• Constantly challenge existing practices and propose improvements
• Implementation of Azure networking for enterprise organizations
• Build hybrid environments to span existing customer networks and Azure
• Secure, manage and monitor Azure environments
• Cooperate with CICD engineers, Developers, QAs, Cloud and Application Architects, Project Managers
• Support and develop new processes and tools to ensure successful and effective integration of fully functional software working products
• Participate in a rotating on-call schedule to provide support and respond to critical incidents and service outages promptly and effectively

Senior Azure Infrastructure Engineer

Human Resources

• Provide administrative support across all areas of HR, including onboarding, off-boarding, leave management, performance management, benefits and employee relations
• Maintain and update employee records on internal HR systems in line with GDPR and company policies and procedures
• Assist with the onboarding process, including preparing contracts and gathering relevant documentation
• Assist with local employee HR related queries and escalate when necessary
• Support HR projects and initiatives, such as employee engagement activities both in person and virtually, charity events and wellbeing programmes
• Ensure HR policies are regularly reviewed, updated, and implemented in accordance with Irish and UK employment legislation
• Prepare HR reports and metrics to support business needs
• Ensure compliance with Irish and UK employment legislation and company policies
• Liaise with various departments and managers and work closely with finance, legal, security and IT teams
• Collaborate closely on HR projects with our Global HR team

HR Coordinator

Frontend Engineer

• Senior/Lead Frontend Developer is invited to join EIS as a part of the team developing the new insurance platform from scratch. Our mission statement is to ensure the world by bringing up a lean, scalable insurance platform.
• EIS provides digital-ready, customer-centered core insurance systems that enable insurers to innovate with products, channels, and customer engagement.
• Join us and be part of a friendly and experienced team responsible for the entire company’s frontend technologies and approaches.
• Participate in the full software development lifecycle by analyzing, designing, and implementing UI requirements
• Contribute to UI architectural decisions, ensuring solutions are scalable, maintainable, and aligned with company-wide standards
• Support and drive migration activities across the entire company UI ecosystem, ensuring consistency, compatibility, and alignment with the latest frameworks, tools, and best practices
• Work according to modern development practices and standards
• Thrive in a fast-paced environment while ensuring code quality, reusability, and performance.

Senior/Lead Frontend Developer

• Senior/Lead Frontend Developer is invited to join EIS as a part of the team developing the new insurance platform from scratch. Our mission statement is to ensure the world by bringing up a lean, scalable insurance platform.
• EIS provides digital-ready, customer-centered core insurance systems that enable insurers to innovate with products, channels, and customer engagement.
• Join us and be part of a friendly and experienced team responsible for the entire company’s frontend technologies and approaches.

• Participate in the full software development lifecycle by analyzing, designing, and implementing UI requirements
• Contribute to UI architectural decisions, ensuring solutions are scalable, maintainable, and aligned with company-wide standards
• Support and drive migration activities across the entire company UI ecosystem, ensuring consistency, compatibility, and alignment with the latest frameworks, tools, and best practices
• Work according to modern development practices and standards
• Thrive in a fast-paced environment while ensuring code quality, reusability, and performance.