eins energie in sachsen GmbH & Co. KG

Support Engineer

eins energie in sachsen GmbH & Co. KG

full-time

Posted on:

Location Type: Hybrid

Location: Chemnitz • Germany

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • You handle the setup, dismantling and reconfiguration of PCs and peripheral devices directly at users' workstations.
  • You identify causes of malfunctions and initiate measures to resolve them.
  • You assist with the procurement and operation of PC and peripheral components.
  • You coordinate repairs related to PCs and peripheral equipment.
  • You manage the central phone hotline of make IT and provide first-level support.
  • You support and guide users in the use of IT applications.

Requirements

  • You have completed vocational training in computer science or business informatics, or possess equivalent technical knowledge acquired through professional experience.
  • You work reliably and as a team player.
  • You demonstrate a strong customer and service orientation.
Benefits
  • A team that supports each other and communicates openly
  • Colleagues who share their knowledge and an environment where you can ask questions and your opinion matters
  • High level of personal responsibility, room for your own ideas and projects that you can actively shape
  • Leaders who listen and support development
  • A culture where it's acceptable to make mistakes and where appreciation is felt
  • Structured onboarding and genuine training
  • Modern technologies and tools, with clearly defined processes
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PC setupPC dismantlingPC reconfigurationmalfunction diagnosisrepair coordinationfirst-level supportIT application support
Soft Skills
reliabilityteam playercustomer orientationservice orientation
Certifications
vocational training in computer sciencevocational training in business informatics