ITOM Architect
Einar & Partners
full-time
Posted on:
Location Type: Remote
Location: Anywhere in Europe
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Tech Stack
About the role
- Design, implement, and optimise ServiceNow ITOM solutions.
- Mentor junior consultants and lead workshops.
- Advise clients on best practices for CMDB and CSDM.
- Build resilient CMDBs with CSDM, ensuring governance and lifecycle management.
- Facilitate workshops and present solutions with clarity and impact.
- Contribute ideas to improve processes and help build the company.
Requirements
- Proven expertise in ServiceNow ITOM (Discovery, Service Mapping, Event Management).
- Strong knowledge of CMDB, CSDM, and ITSM/ITIL frameworks.
- Hands-on technical skills: JavaScript, REST APIs, and MID Servers.
- Experience leading workshops, solution designs, and client presentations.
Benefits
- Fully remote - work wherever you want.
- Async work culture - work whenever you are the most productive.
- Co-working sponsorship.
- €3,000 annual travel budget to work from inspiring locations.
- Yearly team retreats.
- Pop-up offices to hack with your team for a few days IRL.
- Regular career development conversations to support your ongoing growth.
- Coaching, mentoring, and performance bonuses.
- Transparent and fair compensation philosophy based on skills, not location.
- Global travel insurance.
- 25 days of paid holidays + public holidays.
- Paid mental health days and unlimited sick leave.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ServiceNow ITOMJavaScriptREST APIsMID ServersCMDBCSDMITSMITIL
Soft Skills
mentoringleadershipcommunicationworkshop facilitationprocess improvement