Channel Program Manager

Eight Sleep

Manage the performance of Amazon channel for Eight Sleep while owning sales targets and budget allocation. Collaborate across teams to drive growth and enhance brand presence on Amazon.

Posted 7/10/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own Amazon channel performance
Set and deliver monthly, quarterly, and annual sales targets for Amazon.
Build the Amazon growth roadmap, identifying the key levers to scale the channel while protecting Eight Sleep’s premium brand positioning.
Develop clear reporting on channel performance, including revenue, traffic, conversion, ad performance, profitability, inventory, customer feedback, and key operational metrics.
Act as the internal owner and single point of accountability for Amazon results.
Own the Amazon marketing budget and allocate spend across the highest-impact initiatives.
Build and manage the Amazon marketing calendar, including tentpole moments, product launches, promotional events, seasonal campaigns, and always-on growth initiatives.
Partner with performance marketing to manage and optimize Amazon Ads, including Sponsored Products, Sponsored Brands, Sponsored Display, DSP, and other relevant paid media opportunities.
Analyze ROAS, CAC, contribution margin, incrementality, and conversion performance to make data-driven budget decisions.
Identify opportunities to improve product ranking, organic visibility, search performance, and conversion across the Amazon ecosystem.
Own the customer journey on Amazon and ensure product pages, storefront, imagery, copy, reviews, FAQs, comparison charts, and A+ content reflect Eight Sleep’s premium positioning.
Partner with brand, creative, and product marketing teams to brief and execute best-in-class Amazon content.
Monitor competitive activity, pricing, merchandising strategies, customer reviews, and category trends to identify opportunities and risks.
Own the day-to-day relationship with Amazon account representatives and internal stakeholders.
Partner with operations and supply chain to ensure inventory availability, forecasting accuracy, fulfillment performance, and issue resolution.
Monitor and resolve operational issues related to catalog setup, product listings, suppressed listings, pricing, buy box, compliance, returns, customer service escalations, and fulfillment.
Work closely with brand, lifecycle, performance media, creative, finance, operations, customer service, product marketing, and supply chain to execute Amazon initiatives with speed and precision.

Requirements

What you’ll need

5+ years of experience managing Amazon or marketplace channels for a consumer brand, ideally in consumer electronics, premium hardware, health/wellness, home, fitness, or lifestyle.
Proven track record owning sales targets and delivering measurable growth on Amazon.
Deep understanding of Amazon Vendor Central and/or Seller Central, Amazon Ads, Amazon DSP, A+ content, storefront management, catalog operations, reviews, merchandising, and marketplace analytics.
Strong commercial instincts with the ability to manage revenue, budget, profitability, and channel tradeoffs.
Highly analytical and comfortable building reports, interpreting performance data, and making decisions based on numbers.
Experience managing marketing budgets and optimizing spend across paid, organic, promotional, and merchandising levers.
Strong project management skills and ability to drive cross-functional execution across multiple teams.
Operationally excellent, with strong attention to detail and the ability to identify and solve issues before they become blockers.
Strong communication skills and ability to influence internal stakeholders and external partners.
Bias for action, high ownership, and comfort operating in a fast-moving, high-performance environment.
Passion for building a premium consumer brand and improving people’s health through better sleep.

Benefits

Comp & perks

Competitive salary and equity
Health, dental, and vision benefits
Flexible PTO
Paid parental leave
Team offsites and company events
Employee discount on Eight Sleep products
Opportunity to work with a world-class team building category-defining technology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Sales Target ManagementBudget ManagementMarketplace AnalyticsCatalog OperationsPerformance Data InterpretationA+ Content DevelopmentProduct Listing OptimizationConversion Rate OptimizationInventory ForecastingOperational Issue Resolution

Soft Skills

Strong CommunicationProject ManagementAnalytical ThinkingCross-Functional CollaborationAttention to Detail