Account Manager

ehotel®

Account Manager developing B2B customer relationships for ehotel®, a German hotel-booking platform specializing in business travel. Managing portfolios, customer retention, and tailored travel-management solutions.

Posted 8/11/2026full-timeBerlin • 🇩🇪 GermanyMid-LevelSenior💰 €36,000 - €42,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Account Management with a focus on B2B customer support, negotiation, and relationship building. Proficient in managing customer portfolios and enhancing customer satisfaction through effective collaboration and communication.

Highest-signal resume keywords

Account ManagementB2B Customer SupportNegotiation SkillsBusiness-Fluent GermanFluent English

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Commercial TrainingDegree in Business AdministrationCustomer Portfolio ManagementProject ManagementDetail-Oriented Working Style

Soft Skills

Strong Communication SkillsTeam SpiritPersonal ResponsibilityResilience

Tools & Technologies

Office ProgramsDigital ToolsNew Systems

Industry Keywords

Business Travel IndustryCustomer LoyaltyCustomer Satisfaction

About the role

Key responsibilities & impact

Proactive management of existing and new customers to build long-term partnerships
Responsibility for an assigned customer portfolio
Ensuring optimal utilization of services and expanding the product offering
Actively strengthening customer loyalty and promoting customer satisfaction
Close collaboration with sales, IT and customer service teams
Independently taking on projects and contributing own ideas

Requirements

What you’ll need

Completed commercial training or degree in business administration
Initial professional experience as an Account Manager – ideally in the business travel industry
Solid experience in supporting B2B customers, also with more complex requirements
Negotiation skills
Independent and detail-oriented working style
Strong communication skills
Team spirit, personal responsibility and resilience
Confident use of Office programs
High affinity for digital tools and new systems
Business-fluent German and fluent English, both written and spoken

Benefits

Comp & perks

Permanent employment contract and long-term prospects
Flexible and hybrid working options
Performance-based bonuses after successful completion of the probationary period
Discounted Deutschlandticket for your commute
Free fruit, beverages & regular company and team events
28 days of vacation
Contribution to company pension scheme
Anniversary payments for long-standing employees
Modern, air-conditioned workspace in Prenzlauer Berg