Sales Support Representative – Seasonal

eHealth, Inc.

Sales Support Representative assisting customers in navigating Medicare options. Communicating with clients, documenting interactions, and providing essential education about services offered.

Posted 7/28/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on effective communication and compliance. Proficient in handling high-volume call interactions while meeting performance goals and maintaining accurate documentation.

Highest-signal resume keywords

Customer Service ExperienceInbound And Outbound Call Center ExperienceStrong Communication SkillsProficient In Microsoft Word And ExcelDetail-Oriented

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer Interaction DocumentationCompliance ProtocolsTyping SkillsPerformance Goal AchievementOutbound Call Campaign Support

Soft Skills

Passion For Helping OthersFlexibilityEager To Learn And Grow

Tools & Technologies

Microsoft WordMicrosoft ExcelInternet Tools

Industry Keywords

Call CenterCustomer InteractionsEHealth Services

About the role

Key responsibilities & impact

Handle a high volume, blended mix of outbound and inbound customer interactions
Follow scripts and compliance protocols
Transfer customers to the appropriate licensed advisor
Document customer interactions accurately
Educate customers about eHealth’s services
Meet monthly performance goals
Support various outbound call campaigns (appointments, plan changes, retention, etc.)
Remain flexible with day-to-day duties and responsibilities based on business needs and department goals
Demonstrate eHealth’s values in your behaviors, practices, and decisions

Requirements

What you’ll need

1+ years of customer service or sales experience (call center preferred)
Inbound and outbound call center experience preferred
Strong communication skills (oral and written)
Proficient in Microsoft Word, Excel, and internet tools
Intermediate typing skills at minimum
Passion for helping others
Detail-oriented individual eager to learn and grow
Required internet speed of 50Mbps download and 15Mbps upload (no satellite or 5G-based internet)

Benefits

Comp & perks

Paid training
Ongoing support and resources
Performance bonuses
Mentorship from experienced sales leaders
Workshops on communication, problem-solving, and collaboration