EGB Systems

Technical Support Technician

EGB Systems

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Tech Stack

Linux

About the role

  • Respond to and log hardware, software, and network tickets
  • Diagnose and resolve technical issues
  • Provide user support (remote and on-site)
  • Install, test, and monitor the operation of embedded systems
  • Prepare and update technical documentation
  • Participate in certification (homologation) and tender/procurement processes

Requirements

  • Experience with on-site and remote technical support
  • Installation and testing of electronic equipment and embedded systems
  • Knowledge of Linux and networking (VPNs, switches, routers)
  • Organized, proactive, and strong communication skills
  • Experience with ticketing systems and infrastructure monitoring tools
  • Nice-to-have: knowledge of ERP systems
Benefits
  • Salary advance
  • Dental care
  • Childcare assistance
  • Home office allowance
  • Breakfast provided
  • Pharmacy partnership/discount
  • Parking
  • Workplace exercise program
  • Cafeteria
  • Health insurance
  • Food allowance (grocery voucher)
  • Meal allowance (restaurant voucher)
  • Variable compensation
  • Paid time off
  • Life insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical supportinstallation of electronic equipmenttesting of embedded systemsLinuxnetworkingVPNsswitchesroutersticketing systemsinfrastructure monitoring
Soft Skills
organizedproactivestrong communication