Technical Account Manager

EG4 Electronics

Technical Account Manager providing training and technical support for EG4 Distribution and Installation Customers. Driving customer success and increasing sales revenue through technical engagement.

Posted 5/6/2026full-time🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support the sales department to drive revenue and sales to Entry, Midpoint and Turbo Objectives.
Work closely with the Regional Sales Rep to manage training visits, training schedule and all aspects of workflow related to customer success and report progress to manager on no less than a weekly basis.
Deliver EG4 Training curriculum for installation, design, permitting, technical product training, monitoring and commissioning.
Guide installers through the EG4 Installer Certification Process.
Identify installers that require training, and apply current content to bring them up to date.
Provide virtual and/or onsite technical and installation training when scheduled.
Work closely with Technical support to ensure Customer success, included escalated field service requests.
Identify installer mistakes and patterns to apply direct and targeted training to lower demand on technical support.
Support EG4 regional road show events with the Regional Sales Rep, including driving the EG4 bus or van.
Collect 2-way feedback for needs to service customer in-field, to improve product and ease of use.
Provide excellent customer service through your technical acumen and train customer to technical proficiency with a goal of reducing customer dependence on technical support.
Report technical findings and act as voice of customer from a technical perspective to other leadership across the company as needed.
Support the Canadian market with international travel.
Travel 60% in field 40% in office for virtual trainings.

Requirements

What you’ll need

3+ years of familiarity with full solar installations, wiring, and system configuration is preferred.
Residential or Commercial.
Ability to work flexible hours / weekends and travel to install sites.
Excellent verbal and written communication skills to explain technical concepts to customers clearly and concisely.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account EG4 Electronics Website LinkedIn All Job Openings 51 - 200 employees ⚡ Energy 🔧 Hardware 💰 Seed Round - EGG Electronics on 2016-10 Energy
Hardware EG4 Electronics is a U. S. -based clean energy hardware company that designs and manufactures residential and commercial energy storage systems, batteries, inverters, and balance-of-system accessories for off-grid and hybrid solar applications. The company offers whole-home backup solutions (FlexBOSS, WallMount, LifePower4), smart energy management products (GridBOSS, smart panels, EG4 Connect), and complementary components like hybrid solar mini-split HVAC units and charge controllers. EG4 sells through installers and distributors and focuses on reliable, UL-certified hardware for home energy independence and grid services. Technical Account Manager 🔥 2 hours ago 🏢🏡 – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍🔧 Technical Account Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Support the sales department to drive revenue and sales to Entry, Midpoint and Turbo Objectives.
Work closely with the Regional Sales Rep to manage training visits, training schedule and all aspects of workflow related to customer success and report progress to manager on no less than a weekly basis.
Deliver EG4 Training curriculum for installation, design, permitting, technical product training, monitoring and commissioning.
Guide installers through the EG4 Installer Certification Process.
Identify installers that require training, and apply current content to bring them up to date.
Provide virtual and/or onsite technical and installation training when scheduled.
Work closely with Technical support to ensure Customer success, included escalated field service requests.
Identify installer mistakes and patterns to apply direct and targeted training to lower demand on technical support.
Support EG4 regional road show events with the Regional Sales Rep, including driving the EG4 bus or van.
Collect 2-way feedback for needs to service customer in-field, to improve product and ease of use.
Provide excellent customer service through your technical acumen and train customer to technical proficiency with a goal of reducing customer dependence on technical support.
Report technical findings and act as voice of customer from a technical perspective to other leadership across the company as needed.
Support the Canadian market with international travel.
Travel 60% in field 40% in office for virtual trainings. 🎯 Requirements
3+ years of familiarity with full solar installations, wiring, and system configuration is preferred.
Residential or Commercial.
Ability to work flexible hours / weekends and travel to install sites.
Excellent verbal and written communication skills to explain technical concepts to customers clearly and concisely. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Technical Account Manager 🕒 4 days ago Sonoco 10,000+ employees Website LinkedIn All Job Openings Technical Account Manager driving profitable growth in tissue market segment at Sonoco. Collaborating cross-functionally for new product development and customer satisfaction in packaging solutions. 🏢🏡 Chicago – Hybrid 💵 $124.8k - $140.4k / year ⏰ Full Time 🟠 Senior 🔴 Lead 🧑‍🔧 Technical Account Manager 🦅 H1B Visa Sponsor Technical Services Manager 🕒 5 days ago FUCHS Group 5001 - 10000 ⚡ Energy Website LinkedIn All Job Openings Technical Services Manager driving execution of digital and service solutions at FUCHS. Managing relationships with customers in the industrial lubrication sector. 🏢🏡 Mebane – Hybrid 💵 $95k - $100k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍🔧 Technical Account Manager Technical Account Manager II, Microsegmentation 🕒 April 28 Akamai Technologies 5001 - 10000 🔒 Cybersecurity Website LinkedIn All Job Openings Technical Account Manager II managing large deployment processes and enhancing security strategies at Akamai Enterprise Security. Building customer relationships and delivering innovative outcomes through technical guidance. 🏢🏡 Cambridge – Hybrid 💵 $88.9k - $160.1k / year 💰 Post-IPO Equity on 2001-07 ⏰ Full Time 🟠 Senior 🔴 Lead 🧑‍🔧 Technical Account Manager 🦅 H1B Visa Sponsor Technical Account Manager 🕒 April 28 RELX 10,000+ employees 🏢 Enterprise 🔬 Science Website LinkedIn All Job Openings Support Engineer tackling technical issues with complex enterprise systems at LexisNexis Risk Solutions. Collaborate with experts and product teams in a high-impact engineering role. 🏢🏡 New York City – Hybrid 💵 $78.1k - $130.3k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍🔧 Technical Account Manager Technical Account Manager 🕒 April 28 RELX 10,000+ employees 🏢 Enterprise 🔬 Science Website LinkedIn All Job Openings Support Engineer involved in hands-on investigation of production issues for enterprise systems. Collaborating with experts to resolve technical challenges in a cloud-based environment. 🏢🏡 New York City – Hybrid 💵 $78.1k - $130.3k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍🔧 Technical Account Manager View More Technical Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

solar installationswiringsystem configurationtechnical product traininginstallation trainingpermittingmonitoringcommissioningEG4 Installer Certification Processcustomer success

Soft Skills

excellent verbal communicationexcellent written communicationcustomer servicetechnical acumenflexibilitytraining deliveryfeedback collectionproblem identificationteam collaborationreporting

Certifications

EG4 Installer Certification