Administrative Agent

Eftsure

Agent administratif chez Sis ID, leader mondial de la prévention de la fraude dans les paiements. Gestion des courriers, e-mails, dossiers d’accréditation et bases de données à Lyon.

Posted 8/4/2026contractLyon • 🇫🇷 FranceMid-LevelSenior💰 €1,823 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and communication skills, ensuring compliance and quality in correspondence management. Proficient in using Maileva and Zendesk for effective tracking and database maintenance.

Highest-signal resume keywords

Proficiency With MailevaProficiency With ZendeskExcellent Writing SkillsStrong Organizational SkillsWritten And Spoken English

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Good Interpersonal SkillsAbility To Handle Multiple Tasks

Tools & Technologies

MailevaZendesk

Industry Keywords

Correspondence ManagementDatabase MaintenanceComplianceOffice ManagementSecretarial Studies

About the role

Key responsibilities & impact

Prepare and send correspondence to third parties, suppliers, and users of the solutions
Ensure compliance of outgoing mail and track shipments via the Maileva platform
Ensure proper traceability of correspondence
Draft and send communications to third parties and users
Monitor files and requests via Zendesk
Ensure consistency and quality of communications throughout the process
Follow up on and close accreditation files if recipients do not respond
Contribute to maintaining a reliable, up-to-date database

Requirements

What you’ll need

Secondary school diploma to up to three years of higher education (Bac to Bac+3) in administration, secretarial studies, or office/management
Strong proficiency with computer and office tools
Excellent writing skills and good spelling
Written and spoken English required
Strong organizational skills and ability to handle multiple tasks simultaneously
Good interpersonal skills and ability to work in a team
Proficiency with Maileva and Zendesk for tracking correspondence and files

Benefits

Comp & perks

2 days of remote work per week (subject to 2 months' seniority)
12 additional half-days of leave per year
Meal vouchers (Tickets-Restaurants) worth €9 per day, 60% employer-paid
Clear guidance and support to help you perform
An international and growing environment