Analyst

• Build friendly, professional relationships with clients;
• Align expectations with the clients in your portfolio, identify opportunities, and demonstrate results (QBR);
• Identify and create business and expansion opportunities;
• Own the strategy and client support to achieve a high NPS (and its follow-ups). Therefore, it is important to ensure excellent service and continuously improve your knowledge during client interactions, generating maximum value for customers;
• Develop strategic initiatives to drive engagement across the client portfolio under your responsibility;
• Build a strong relationship with each client and work to maintain the health of these contracts, opening possibilities for expansion;
• Monitor, address, and reverse churn;
• Retain clients through friendly and productive relationships;

Customer Success Analyst — Public Procurement

Junior Revenue Management Analyst

Talent Acquisition Analyst I – Retail

Analyst I – Asset Management

Analyst III – Business, Hair Category