Product Manager

• Define the product vision, strategy and roadmap together with the team.
• Translate business and user needs into user stories and clear documentation with well-defined acceptance criteria.
• Conduct technical refinement ceremonies with engineering teams.
• Analyze data and create predictive models to inform product decisions.
• Define and track success metrics for features and initiatives.
• Prioritize and refine the backlog, ensuring alignment with strategic objectives.
• Monitor tickets and tasks in JIRA and Movidesk.
• Support product maintenance, helping prevent and resolve issues.
• Communicate with teams such as engineering, marketing, sales, support and senior leadership.
• Run A/B tests, usability tests and user interviews.
• Analyze user behavior with tools like Google Analytics, Mixpanel or Amplitude.
• Create prototypes and validate product hypotheses.
• Monitor conversion funnels and propose improvements.
• Execute user activation and engagement actions.
• Participate in events and follow market trends.
• Keep up to date with legislation and regulations that impact the product.
• Document learnings and record them in the company's knowledge platforms.
• Populate dashboards and performance reports.
• Ensure information is updated in official tools (JIRA, Confluence, etc.).
• Collaborate with marketing and customer success on communication of product updates.
• Represent the company at events, trade shows and conferences.
• Actively participate in agile ceremonies and collaborate with cross-functional stakeholders.
• Conduct user interviews and perform complex behavior analyses (analytics).
• Support solution delivery and ensure effective communication with marketing and customer success.
• Define and monitor success metrics and key performance indicators.
• Conduct competitive research and monitor relevant legislation and trends.
• Prepare and lead workshops, trainings and webinars.

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