Account Manager

EF Education First Teachers

Account Manager supporting Group Coordinators with travel planning and managing group sales at EF Go Ahead Tours. Focused on client relationship management and smooth execution of trips.

Posted 4/25/2026full-timeCambridge • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 per yearWebsite

About the role

Key responsibilities & impact

Use attention to detail to support Group Coordinators
Manage key pre-departure details and follow through on requests
Provide out-of-office coverage for tenured Account Managers
Participate in the Sales Development Leadership Program
Manage & grow group trips within your own book of business
Set correct expectations by providing detailed information to travelers
Serve as a liaison between Group Coordinators and internal departments
Maintain in-depth knowledge of products and processes

Requirements

What you’ll need

Attention to detail
Relationship-building skills
Sales instincts
Adaptable team player
Strong verbal & written communication skills
Creative problem solver
Goal-oriented approach
Experience in sales is a plus (though not explicitly required)

Benefits

Comp & perks

Commitment to professional growth: robust monthly calendar of trainings and workshops
Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
Exciting business travel opportunities
25% company match on your 401(k) contributions
Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
Access to fertility care and family-building support
Wellness benefits including a yearly fitness reimbursement
Frequent social and learning events, including access to our employee-run resource groups
Robust Employee Assistance Program
Tenure-based sabbatical eligibility
EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
Discounts at local venues and businesses
In-Office Work Policy: Enjoy the flexibility of working from home on Fridays, while collaborating in the office from Monday through Thursday.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

attention to detailrelationship-building skillssales instinctsadaptable team playerstrong verbal communication skillsstrong written communication skillscreative problem solvergoal-oriented approach